Service Sales Manager

Service Sales Manager

Abingdon Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive business growth by identifying new opportunities and building client relationships.
  • Company: EnerSys is a global leader in stored energy solutions with over 100 years of experience.
  • Benefits: Enjoy flexible working options, competitive salary, and a supportive team culture.
  • Why this job: Join a dynamic team focused on innovation and customer engagement in the energy sector.
  • Qualifications: Strong communication skills, client-focused mindset, and experience in sales or customer relations required.
  • Other info: Field-based role covering Midlands and South England, with opportunities for personal development.

The predicted salary is between 36000 - 60000 £ per year.

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EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.We continue to grow in our industry by ensuring all employees possess the following core competencies: customer focused, team player, engaged, ethical, strong communication skills, and works safely.

This position will be focusing primarily on our Motive Power applications, which include industrial lift trucks and pallet jacks, rail equipment, mining equipment, and airline ground support equipment. Some of the motive power brands include Hawker, Ironclad, General Battery, and Fiamm. Wherever there is a need for motive power, EnerSys offers the perfect energy solution.

Job Purpose

To identify new business opportunities within the Rental and Aftermarket sectors to support business growth.
To achieve agreed personal objectives and targets by developing and selling to both new and existing clients, in line with company guidelines and policies. The primary objective of this field-based role is to fully support the UK Sales Manager in achieving business goals, with a strong focus on customer engagement and business development across the Midlands and South England.

Meet customers face-to-face, via phone, and through email to foster strong business relationships.

Develop a tailored strategy for each client, identifying their aims, needs, and creating objective-based action plans with clear timelines.

Build and maintain new relationships with potential clients, laying the foundation for future business opportunities.

Research and identify new business opportunities, including new markets, growth areas, and innovative ways to reach customers.

Utilise technology to effectively develop and present objectives, strategies, status reports, and other relevant communications to both internal and external stakeholders.

Generate leads and prospects through proactive outreach including cold calling (in person, phone, and email).

Collaborate with cross-functional teams to address and resolve client performance issues promptly and act as an effective crisis manager when necessary.

Ensure full adherence to the company’s Levels of Authority (LOAs), and follow proper procedures for any requests to deviate from them.

Monitor market trends and competitor activity, maintaining strong commercial awareness.

Ensure all client visits are documented through team visit reports.

Foster strong synergy among Service, Technical, and Sales departments to provide comprehensive client support.

Work closely with the Service department to jointly develop and grow service revenue within each client account.

Submit all required documentation—including activity sheets, loss reports, call plans, expenses, and related paperwork—within agreed timelines.

Qualifications/Skills/Competencies

  • Achievement Driven
  • Leadership Skills
  • Proven resilience
  • Client Focus
  • Excellent level of Commercial Awareness and financial principles
  • Good communication Skills
  • Judgement & Decision Making
  • Building Relationships – puts sustained effort into building influential relationships
  • Team Working
  • Works to agreed deadlines
  • Able to work from own initiative
  • Strategic Thinker
  • Flexible Approach
  • IT skills and knowledge of Word, Excel, PowerPoint, Outlook, CRM

Knowledge/Experience

Specialist Knowledge/Technical Ability – Demonstrates the appropriate company, business, and specialist knowledge to perform the role effectively

Knowledge of OE and EU business and clients

Experience in developing and maintaining client relationships

Understanding of how to grow key account business

Proven ability to build strategic alliances with clients

Ability to create and write informative reports on customer visits

Experience in the Motive Power, Forklift, or Material Handling Equipment (MHE) industry is preferable

EnerSys is always looking to hire top talent.

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Service Sales Manager employer: EnerSys Delaware Inc.

EnerSys is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the field of stored energy solutions. With a strong focus on employee development, we provide ample opportunities for growth and advancement, alongside a commitment to ethical practices and customer engagement. Located in the vibrant Midlands and South England regions, our team enjoys a supportive culture that values teamwork and strong communication, making it an ideal place for those seeking meaningful and rewarding careers.
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Contact Detail:

EnerSys Delaware Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Sales Manager

✨Tip Number 1

Familiarise yourself with EnerSys and its Motive Power applications. Understanding their products, such as industrial lift trucks and pallet jacks, will help you engage more effectively with potential clients and demonstrate your expertise during interviews.

✨Tip Number 2

Network within the industry by attending relevant trade shows or events. This will not only help you meet potential clients but also give you insights into market trends and competitor activities, which are crucial for a Service Sales Manager role.

✨Tip Number 3

Develop your cold calling skills. Since this role involves generating leads through proactive outreach, practising your pitch and learning how to handle objections will set you apart from other candidates.

✨Tip Number 4

Showcase your ability to build relationships by preparing examples of past experiences where you've successfully developed client connections. This will highlight your client-focused approach, which is essential for the position.

We think you need these skills to ace Service Sales Manager

Customer Engagement
Business Development
Lead Generation
Relationship Building
Market Research
Strategic Planning
Commercial Awareness
Communication Skills
Team Collaboration
Problem-Solving
IT Proficiency (Word, Excel, PowerPoint, Outlook, CRM)
Resilience
Judgement and Decision Making
Flexibility
Knowledge of Motive Power and Material Handling Equipment

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Service Sales Manager position at EnerSys. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Tailor Your CV: Customise your CV to highlight relevant experience in sales, customer engagement, and the Motive Power industry. Use specific examples that demonstrate your achievements and how they align with the competencies EnerSys is looking for.

Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the role. Mention your understanding of EnerSys's products and services, and how your skills can contribute to their business growth.

Showcase Your Communication Skills: Since strong communication skills are essential for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your points effectively, demonstrating your ability to communicate professionally.

How to prepare for a job interview at EnerSys Delaware Inc.

✨Know Your Products

Familiarise yourself with EnerSys' range of Motive Power applications and the specific products they offer. Understanding the technical aspects and benefits of these products will help you demonstrate your expertise and show that you're genuinely interested in the role.

✨Demonstrate Customer Focus

Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight your ability to understand customer needs and tailor solutions accordingly, as this is crucial for a Service Sales Manager.

✨Showcase Your Strategic Thinking

Be ready to discuss how you would identify new business opportunities and develop strategies to engage clients. Think about innovative approaches you've used before and be prepared to share them during the interview.

✨Highlight Team Collaboration

Since the role involves working closely with various departments, prepare to talk about your experience in collaborating with cross-functional teams. Emphasise your ability to foster synergy and resolve issues effectively, which is key to supporting client needs.

Service Sales Manager
EnerSys Delaware Inc.
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