Service Growth Manager
Service Growth Manager

Service Growth Manager

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Build and launch innovative service lines in the Energy sector across EMEA.
  • Company: Join Enerpac Tool Group, a global leader in industrial tools and services.
  • Benefits: Competitive salary, performance incentives, and a supportive benefits package.
  • Why this job: Make a real impact by driving service growth and innovation in a dynamic industry.
  • Qualifications: Experience in service growth and business development, preferably in Energy or Oil and Gas.
  • Other info: Opportunities for travel and engagement with diverse teams across EMEA.

The predicted salary is between 36000 - 60000 Β£ per year.

HYDRATIGHT by ENERPAC – Who we are? Enerpac Tool Group Corp. is a premier industrial tools, services, technology and solutions provider serving a broad set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group’s businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. Hydratight is a global provider of specialized on-site service solutions that deliver unrivaled levels of safety, reliability, and performance across a vast array of industries and applications. Hydratight services are focused on achieving and maintaining asset integrity, reducing operational costs and improving safety for its customers.

Summary – basic function of the role: We are seeking a Service Growth Manager to join our EMEA team based in Aberdeen. This role is an individual contributor responsible for building and launching new service lines for Hydratight across EMEA, with a primary focus on the Energy sector, including Oil and Gas. You will identify commercially viable service opportunities, create the business case, design the service offering (scope, pricing, delivery model), and lead the launch in partnership with commercial and operations teams. Success in this role is measured by new service launches, revenue growth, profitability, and adoption across the region. You may also support partnership opportunities and acquisition assessments where these accelerate service growth.

Job Duties and Responsibilities:

  • New service line build
  • Identify and prioritise opportunities for new service lines using customer insight, market analysis, and field learnings
  • Define new service offerings, including value proposition, scope, pricing approach, and delivery model
  • Build clear business cases outlining expected revenue, margin, investment, and resourcing requirements
  • Lead pilots and early customer deployments, capturing lessons learned and refining the offering
  • Convert successful pilots into repeatable services through standardisation, playbooks, and enablement
  • Go-to-market and scaling
    • Partner with commercial teams to develop go-to-market plans for new service lines (target customers, messaging, sales approach)
    • Support sales enablement including training, tools, and objection handling to drive adoption
    • Track performance through defined KPIs (pipeline, revenue, margin, attach rate, customer outcomes) and adjust strategy based on results
  • Customer and market insight
    • Gather Voice of Customer input to validate demand and inform service design
    • Monitor competitor activity and industry trends to identify emerging service opportunities
  • Partnerships and growth initiatives
    • Identify and assess partnership opportunities that support service expansion
    • Support early-stage acquisition evaluations where relevant, focusing on service capability fit and value creation potential
  • Service optimisation
    • Review existing services to improve performance, profitability, and customer value where required, without detracting from new service build priorities

    Travel: This role may involve travel of up to 50% across the EMEA region to support customer engagement, service development, and launch activity.

    Skills and Competencies:

    • Experience building and launching new service offerings or new service lines (0 to 1), including commercialisation and operational implementation
    • Background in service growth, business development, service portfolio expansion, or commercial strategy within Energy, Oil and Gas, industrial services, or adjacent sectors
    • Strong capability in market assessment, opportunity sizing, and business case development
    • Comfortable operating in a matrix environment and driving alignment across commercial, operations, and leadership stakeholders
    • Clear, structured communication with the ability to influence and drive decisions
    • Experience supporting partnerships, joint ventures, or acquisition assessments linked to service growth
    • Experience developing pricing models and service delivery frameworks

    Education & Experience:

    • MBA or equivalent advanced qualification (preferred but not required)
    • Fluent in English; additional European languages are highly valued.

    Work Benefits:

    • Competitive salary, performance incentives, and benefits package
    • Opportunities to engage with Employee Resource Groups and internal networks
    • Community outreach and inclusion initiatives embedded in our culture

    Service Growth Manager employer: enerpac

    Enerpac Tool Group Corp. is an exceptional employer, offering a dynamic work environment in Aberdeen where innovation and safety are at the forefront of our operations. As a Service Growth Manager, you will have the opportunity to lead the development of new service lines in the Energy sector, supported by a competitive salary, performance incentives, and a strong focus on employee growth through community outreach and internal networks. Join us to be part of a global leader that values your contributions and fosters a culture of collaboration and excellence.
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    Contact Detail:

    enerpac Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Service Growth Manager

    ✨Tip Number 1

    Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Service Growth Manager role.

    ✨Tip Number 2

    Prepare for those interviews by researching the company inside out. Understand their services, especially in the Energy sector, and think about how your skills can contribute to their growth. We want you to shine when discussing how you can help launch new service lines!

    ✨Tip Number 3

    Practice your pitch! Be ready to explain your experience in building and launching new service offerings. We suggest you create a few scenarios where you’ve successfully identified opportunities and driven results – this will show you’re the right fit for the job.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand.

    We think you need these skills to ace Service Growth Manager

    Service Line Development
    Market Analysis
    Business Case Development
    Commercial Strategy
    Pricing Models
    Service Delivery Frameworks
    Customer Insight Gathering
    Partnership Assessment
    Project Management
    Performance Tracking
    Communication Skills
    Influencing Skills
    Problem-Solving Skills
    Adaptability
    Team Collaboration

    Some tips for your application 🫑

    Tailor Your Application: Make sure to customise your CV and cover letter for the Service Growth Manager role. Highlight your experience in building and launching new service lines, especially in the Energy sector, to show us you’re the right fit!

    Showcase Your Achievements: Don’t just list your responsibilities; we want to see your successes! Use specific examples of how you've driven revenue growth or improved service offerings in previous roles to grab our attention.

    Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clear communication, so make sure your points are easy to understand and directly related to the job description.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

    How to prepare for a job interview at enerpac

    ✨Know Your Market

    Before the interview, dive deep into the Energy sector, especially Oil and Gas. Understand current trends, challenges, and opportunities. This knowledge will help you demonstrate your market insight and show that you're ready to identify commercially viable service opportunities.

    ✨Craft Your Business Case

    Be prepared to discuss how you would build a business case for new service lines. Think about the value proposition, pricing approach, and delivery model. Having a clear example or two from your past experience can really set you apart and showcase your ability to create compelling business cases.

    ✨Showcase Your Communication Skills

    Since this role involves working with various teams, practice articulating your thoughts clearly and concisely. Prepare to discuss how you've influenced decisions in previous roles and how you can drive alignment across commercial and operational stakeholders.

    ✨Prepare for Travel Discussions

    With up to 50% travel involved, be ready to talk about your flexibility and willingness to engage with customers across the EMEA region. Share any relevant experiences where travel has enhanced your understanding of customer needs or service delivery.

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