At a Glance
- Tasks: Support customers with technical expertise and manage projects from enquiry to delivery.
- Company: Join Enerpac Tool Group, a global leader in industrial tools and solutions.
- Benefits: Enjoy a competitive salary, hybrid work model, and comprehensive benefits.
- Other info: Opportunities for career growth and community involvement in a diverse workplace.
- Why this job: Make an impact in a dynamic role while developing your engineering skills.
- Qualifications: Bachelor's degree in Engineering and relevant experience in application engineering or technical sales.
The predicted salary is between 45000 - 55000 Β£ per year.
Enerpac Tool Group is a premier industrial tools, services, technology, and solutions provider serving a broad and diverse set of customers in more than 100 countries. The Company was founded in 1910 and is headquartered in Menomonee Falls, Wisconsin.
We have an exciting opportunity for an Application Engineer to join our team in Aberdeen, supporting customers and commercial teams across EMEA. This hybrid position is based onsite four days per week, with the flexibility to work from home on Fridays, and involves approximately 25% travel.
You will provide technical expertise throughout the sales process, translating customer requirements into practical and commercially viable product solutions. You will support the development of customer opportunities and manage technical projects from initial enquiry through to successful delivery.
- Review customer requirements and recommend the most suitable solution, including standard products, modified products or newly engineered designs.
- Work closely with Design Engineering to ensure solutions meet customer, quality and technical requirements.
- Answer technical questions from customers, distributors, service centres and internal colleagues.
- Review customer enquiries to understand the full technical and commercial requirements.
- Work with Sales, Engineering and Project teams to develop proposals and final quotations.
- Prepare technical specifications and supporting documentation for quotations.
Commercial and customer support:
- Support the commercial team in developing customer opportunities across EMEA.
- Build trusted relationships with customers at both technical and commercial levels.
- Support Regional and Key Account Managers during contract discussions.
- Act as a technical point of contact for Enerpac Service Centres.
- Provide aftersales support and help resolve technical or product-related concerns.
- Support customer and service-centre audits in partnership with the Service Centre Manager.
- Attend customer sites when required to help investigate and resolve technical issues.
Project management:
- Coordinate technical projects from initial enquiry through to execution and delivery.
- Ensure customer requirements, specifications and project information are accurate and complete before handover to Operations.
- Build strong working relationships with Engineering, Production, Operations, Customer Service and commercial teams.
- Monitor technical requirements, project timelines and customer expectations.
- Prepare and maintain the technical documentation required throughout each project.
- Support safe project delivery in line with Enerpac's health, safety, security and environmental standards.
- Support short- and long-term forecasting activities.
- Follow company policies, procedures and published processes.
Commercial awareness, including an understanding of cost, value and customer needs. Ability to read and understand technical drawings, including 2D and 3D designs. Knowledge of engineering calculations, technical documentation and relevant design standards. Project coordination or project management capability. Commitment to quality, safety and continuous improvement. Working knowledge of Microsoft Word, Excel and PowerPoint.
Education and Experience:
- A bachelor's degree in Mechanical Engineering, Electrical Engineering or a comparable technical qualification.
- At least five years of relevant experience in application engineering, technical sales or another customer-facing engineering role.
- Experience gained within an industrial, OEM, manufacturing, engineering or technical distribution environment.
- Experience assessing technical requirements and developing engineered product solutions.
- Professional fluency in written and spoken English.
- Experience within the oil and gas, energy or petrochemical sectors would be beneficial but is not essential.
- Knowledge of additional European languages and experience with AutoCAD or Pro/ENGINEER would also be an advantage.
- You must be comfortable travelling domestically and internationally for approximately 25% of your working time.
Competitive salary and performance-based incentive programme. Hybrid working model with the flexibility to work remotely on Fridays. Career development within a growing international organisation. Employee Resource Groups providing networking, development and leadership opportunities. Community outreach and volunteering initiatives embedded within our culture. Comprehensive benefits package.
Diversity Statement: We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Enerpac Tool Group will provide reasonable accommodations within the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, reach out to our Talent Acquisition Team for additional information.
Training & Applications Engineer (Permanent) in Huntly employer: Enerpac Tool Group
Enerpac Tool Group Corp. is an exceptional employer, offering a dynamic work environment where safety, quality, and employee development are paramount. As a Field Service Technician - Machinist, you will enjoy competitive salaries, daily site bonuses, and the opportunity to work on diverse projects both in the UK and internationally, all while benefiting from clear career progression pathways through our industry-leading competency management system.