At a Glance
- Tasks: Lead and improve our Quality Management System while driving continuous improvement initiatives.
- Company: Join Enerpac, a global leader in industrial tools and solutions since 1910.
- Benefits: Enjoy competitive salary, performance incentives, and a supportive benefits package.
- Other info: Engage in community outreach and connect with Employee Resource Groups for networking.
- Why this job: Make a real impact on quality and safety in a dynamic, diverse environment.
- Qualifications: 5+ years in quality systems with ISO 9001 experience; strong communication and problem-solving skills.
The predicted salary is between 36000 - 60000 £ per year.
Enerpac Tool Group Corp. is a premier industrial tools, services, technology and solutions provider serving a broad and diverse set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group’s businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world.
To unleash the power of diversity within our business we will continuously seek out new ways to empower teams to reach their full potential. Removing barriers to inclusion and championing a better workplace for us all.
We are seeking an experienced Quality Manager to join our team on a permanent basis, supporting our team in Cramlington, onsite 5 days per week. The Quality Manager is responsible for the strategic planning, development, implementation, and ongoing management of Enerpac UK’s Quality Management System (QMS). This role ensures compliance with quality policies, procedures, and standards at site, regional, and global levels, while driving continuous improvement initiatives to strengthen the effectiveness and maturity of the QMS across the organisation.
Job Duties And Responsibilities
- Develop, maintain, and continuously improve the QMS; creating and updating documentation to reflect operational changes, site-specific needs, and industry best practices.
- Establish and monitor strategic quality objectives and performance targets; lead site initiatives to address underperformance and improve key performance indicators.
- Ensure ISO 9001 requirements are clearly communicated, understood, and consistently applied throughout the organisation.
- Lead and contribute to regional management reviews to drive continuous improvement of the QMS.
- Ensure supplier, internal, and customer quality issues are accurately reported and managed within the Qualityze system.
- Oversee the timely closure of all product quality non-conformances and corrective and preventive actions (CAPAs).
- Maintain effective communication channels to report progress on non-conformance resolution to internal and external stakeholders.
- Act as the escalation point for customer quality non-conformances.
- Serve as Qualityze system administrator and contribute to software enhancements that improve business efficiency.
- Actively promote safety awareness and continuous improvement, identifying opportunities to drive change, increase efficiency, and deliver results while maintaining compliance.
- Represent the company professionally at all times, adhering to company policies, procedures, and safety standards; serve as a role model and ambassador for health and safety excellence.
- Effectively influence, develop, and train employees to strengthen a culture of quality and continuous improvement.
Skills And Competencies
- Strong working knowledge of APQP, PPAP, MSA, FMEA, Control Plans, SPC, and 8D methodologies.
- Excellent verbal and written communication skills, with the ability to engage effectively at all organisational levels.
- Demonstrated strong problem-solving and analytical skills.
- Outstanding facilitation, training, communication, and presentation abilities; positive, persuasive, and motivating leadership style.
- Proficient report-writing and presentation skills using Microsoft Office applications.
- Self-motivated, well-organized, and an effective time manager with a collaborative team-oriented approach.
- Assertive yet diplomatic, with a strong understanding of business and commercial priorities.
- Proven ability to work cross-functionally and within global, multicultural teams.
- Capable of managing multiple priorities under tight deadlines.
Education And Experience
- Minimum of 5 years’ experience implementing quality systems, with a proven ability to develop, train, and coach employees in a quality-driven environment.
- Extensive experience managing ISO 9001 systems, including Lead Auditor experience or certification.
- ISO 9001 Internal Auditor certification or willingness to obtain Lead Auditor certification.
Work Benefits
- Engagement with Employee Resource Groups which can provide leadership and networking opportunities.
- Competitive salary, performance incentives, and benefits package.
- Community Outreach programs embedded in the Company’s culture.
Quality Manager in Cramlington employer: Enerpac Tool Group
Enerpac Tool Group Corp. is an exceptional employer, offering a dynamic work environment where safety, quality, and employee development are paramount. As a Field Service Technician - Machinist, you will enjoy competitive salaries, daily site bonuses, and the opportunity to work on diverse projects both in the UK and internationally, all while benefiting from clear career progression pathways through our industry-leading competency management system.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Manager in Cramlington
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Enerpac through LinkedIn. A friendly chat can give us insider info on the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of ISO 9001 and quality management systems. We want to show that we’re not just familiar with the terms, but we can also apply them in real-world scenarios.
✨Tip Number 3
Practice common interview questions related to quality management. Think about how we’ve handled challenges in the past and be ready to share those stories. It’s all about showcasing our problem-solving skills!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Quality Manager in Cramlington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality Manager role. Highlight your experience with quality management systems and any relevant certifications like ISO 9001. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about quality management and how you can contribute to our team at Enerpac. Keep it concise but impactful – we love a good story!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve improved quality processes or led successful initiatives in the past. Numbers and results speak volumes to us.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Enerpac Tool Group
✨Know Your Quality Management Systems
Make sure you brush up on your knowledge of quality management systems, especially ISO 9001. Be ready to discuss how you've implemented and improved QMS in your previous roles. This will show that you understand the core responsibilities of the Quality Manager position.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled quality issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical skills and ability to drive continuous improvement, which is crucial for this role.
✨Communicate Effectively
Since excellent communication is key, practice articulating your thoughts clearly. Be prepared to explain complex quality concepts in simple terms, as you'll need to engage with various stakeholders at all levels. This will highlight your ability to influence and train others.
✨Emphasise Your Leadership Style
Think about your leadership approach and how it aligns with Enerpac's values. Be ready to discuss how you've motivated teams and fostered a culture of quality and safety in your previous positions. This will help you stand out as a candidate who can lead by example.
