At a Glance
- Tasks: Lead membership services and coordinate key initiatives across energy and utilities sectors.
- Company: Join a purpose-driven organisation shaping the UK's future workforce.
- Benefits: Competitive salary, bonus scheme, pension, and wellbeing initiatives.
- Other info: Hybrid working model with opportunities for growth in a dynamic environment.
- Why this job: Make a real impact in critical infrastructure while developing your career.
- Qualifications: Experience in membership organisations and strong communication skills required.
The predicted salary is between 45000 - 50000 £ per year.
Location: Solihull (Hybrid – minimum 2 days per week in office)
Hours: 37 hours per week
Salary: £45,000 – £50,000 + bonus + benefits
About Us
At Energy & Utility Skills Group, our work matters. Across energy, water, and waste, the UK faces a defining decade for workforce capability. We exist to ensure industry has the skilled, safe, and future-ready people it needs to deliver essential services. Working with over 70 members and partners, we operate at the intersection of industry, government, and training providers—supporting a sector that powers homes, businesses, and communities across the UK. This is a period of ambition and growth, as we continue to strengthen our impact, modernise how we operate, and raise expectations of delivery and performance.
The Role
We are looking for a Membership Delivery Manager to lead the operational delivery of membership services, network groups, and partnership activity across the organisation. Reporting to the Director of Membership & Strategic Engagement, you will ensure membership activity is delivered efficiently, consistently, and to a high standard—supporting engagement, retention, and organisational impact. This role plays a key part in coordinating major initiatives such as the Energy & Utilities Skills Partnership (EUSP), National Skills Academy forums, and the Energy & Utilities Careers & Jobs platform (EUCJ).
Key Responsibilities
- Manage the end-to-end delivery of membership services, including onboarding, renewals, invoicing, and record management
- Oversee delivery and performance of the Energy & Utilities Careers & Jobs (EUCJ) platform, ensuring engagement and KPI achievement
- Coordinate membership and network activity across energy, gas, power, water, and waste sectors
- Ensure governance, forums, and membership outputs are delivered to a consistently high and professional standard
- Build and maintain strong relationships with member organisations and strategic partners
- Act as a central coordination point to support membership retention and growth
- Maintain accurate CRM records (e.g. Microsoft Dynamics) and produce insight-led reporting to support decision-making
About You
You will be a highly organised and proactive professional, able to coordinate complex activity and build strong stakeholder relationships. You will bring:
- Experience in a membership organisation, trade body, or stakeholder-focused environment
- Strong experience coordinating meetings, forums, or governance activity
- Excellent communication and relationship-building skills
- Ability to manage competing priorities and deliver to a high standard
- Strong IT skills (Microsoft Office essential)
- Desirable: Experience with CRM systems (e.g. Microsoft Dynamics)
- Experience within energy, utilities, or a similar sector
Why Join Us?
- Be part of a purpose-driven organisation shaping the UK’s future workforce
- Work with leading employers across critical infrastructure sectors
- Competitive benefits including pension, bonus scheme, and wellbeing initiatives
- Opportunities for development and progression within a growing organisation
How to apply:
If this sounds like a role that you are well suited to, we would be delighted to receive your application. To apply, please send a copy of your CV and covering letter to . Alternatively, if you have any questions, please contact our HR team.
Closing date: 13 July 2026 (we reserve the right to close earlier than the stated date)
Interviews: Tuesday 21st July 2026 (In person at our offices in Solihull)
Membership Delivery Manager in Birmingham employer: Energy & Utility Skills
At Energy & Utility Skills Group, we pride ourselves on being a purpose-driven employer that is committed to shaping the future workforce of the UK. Located in Solihull, our hybrid work model promotes a healthy work-life balance while offering competitive benefits, including a pension and bonus scheme. We foster a collaborative culture that encourages professional development and progression, making it an ideal place for individuals looking to make a meaningful impact in the energy and utilities sector.
Contact Details:
Energy & Utility Skills Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Membership Delivery Manager in Birmingham
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughEnergy & Utility Skills's Website
Don’t forget to apply directly through Energy & Utility Skills's website for the full-time Membership Delivery Manager role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Membership Delivery Manager in Birmingham
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Energy & Utility Skills. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at Energy & Utility Skills
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of Energy & Utility Skills.
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to Energy & Utility Skills.
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
