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- Tasks: Support the Operational Excellence roadmap and drive efficiency across departments.
- Company: Join United Utilities, a leader in delivering quality services to customers.
- Benefits: Enjoy a collaborative team environment and opportunities for professional growth.
- Why this job: Make a real impact by improving processes and shaping a culture of continuous improvement.
- Qualifications: Lean Practitioner or equivalent certification with strong coaching and analytical skills required.
- Other info: Ideal for proactive individuals passionate about operational excellence and measurable improvements.
The predicted salary is between 36000 - 60000 £ per year.
From day one you will support delivery of the Operational Excellence roadmap to United Utilities. As an Operational Excellence Specialist, you will play a leading role in transforming our organisation to deliver greater efficiency, quality, and performance. You will work across departments to identify opportunities, implement improvements, shape and embed a culture of continuous improvement throughout United Utilities.
Job Accountabilities
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Be part of a great team, working hard to create a culture of continuous improvement across a mix of field and office based functions in the North West.
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Identify and lead step change process improvements that make a real difference to UU customers and colleagues.
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Design and deliver training to our leadership community in Lean and Six Sigma techniques.
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Facilitate Value Stream Mapping, Customer Journey Mapping and Kaizen events to identify waste within existing processes and recommend practical solutions.
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Coach managers across the organisation in application of lean and operational excellence to tackle a wide range of challenges.
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Coach our community of Green Belts to accreditation and support an engaging and highly practical learning experience for them.
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Work closely with the organisations senior leaders to drive better environmental and customer outcomes through Operational Excellence.
We are looking for a proactive and results-oriented individual with a passion for operational excellence and a proven track record in delivering measurable improvements.
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Lean Practitioner, Green Belt, Black Belt, Master Black Belt or equivalent certification
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Strong coaching and influencing skills – able to inspire others to try new ways of working.
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Experience in deployment planning for operational excellence, continuous improvement and/or process excellence.
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Track record of results through leading process improvement projects and a strong drive for results.
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Sound analytical skills and the ability to interpret data and complex processes and to present insights in a compelling way.
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Excellent communication, influencing and stakeholder management skills.
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Demonstrate persistence, enthusiasm, self-confidence, self-awareness and an ability to learn.
Operational Excellence Specialist employer: Energy & Utility Skills Group
Contact Detail:
Energy & Utility Skills Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Excellence Specialist
✨Tip Number 1
Familiarize yourself with Lean and Six Sigma methodologies, as these are crucial for the role. Consider obtaining a certification if you haven't already, as it demonstrates your commitment to operational excellence.
✨Tip Number 2
Network with professionals in the field of operational excellence. Attend workshops or webinars related to process improvement to gain insights and make connections that could help you in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've led process improvements in previous roles. Be ready to share measurable outcomes that highlight your impact on efficiency and quality.
✨Tip Number 4
Showcase your coaching and influencing skills during the interview process. Think of ways you can inspire others to embrace new methods and demonstrate your ability to lead change effectively.
We think you need these skills to ace Operational Excellence Specialist
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Operational Excellence Specialist position. Understand the key responsibilities and required skills, such as Lean and Six Sigma techniques, coaching abilities, and experience in process improvement.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience with operational excellence, continuous improvement projects, and any relevant certifications like Lean Practitioner or Green Belt. Use specific examples to demonstrate your impact.
Showcase Your Skills: Clearly outline your analytical skills, communication abilities, and stakeholder management experience. Provide examples of how you've successfully influenced others and led process improvements in past roles.
Tailor Your Application: Customize your application materials to reflect the language and values mentioned in the job description. Use keywords related to operational excellence and continuous improvement to ensure your application stands out.
How to prepare for a job interview at Energy & Utility Skills Group
✨Show Your Passion for Operational Excellence
Make sure to express your enthusiasm for operational excellence during the interview. Share specific examples of how you've contributed to process improvements in previous roles, and highlight your commitment to continuous improvement.
✨Demonstrate Your Coaching Skills
Since the role involves coaching managers and Green Belts, prepare to discuss your coaching experiences. Provide examples of how you've successfully influenced others to adopt new practices or methodologies, particularly Lean and Six Sigma techniques.
✨Prepare for Analytical Questions
Expect questions that assess your analytical skills. Be ready to discuss how you've interpreted data to drive improvements in past projects. Use specific metrics or outcomes to illustrate your impact on efficiency and performance.
✨Highlight Your Stakeholder Management Experience
The role requires excellent communication and stakeholder management skills. Prepare to share instances where you've effectively engaged with senior leaders or cross-departmental teams to implement change. Emphasize your ability to build relationships and influence decision-making.
