At a Glance
- Tasks: Support client operations with admin duties and build strong relationships.
- Company: Leading software & services company in the energy sector, based in Chorley.
- Benefits: Hybrid working, flexible hours, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace with great career development opportunities.
- Why this job: Join a dynamic team and make a real impact in the energy industry.
- Qualifications: Strong admin skills, excellent communication, and a customer-focused mindset.
The predicted salary is between 30000 - 40000 £ per year.
Department: Industry Operations
Reports To: Team Manager
Work Location: Chorley - Hybrid
Hours of Work: 37.5
Position Type: Full-Time
Rate Type: Salary
Grade: 2
SUMMARY
We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients. We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role. During your initial training period the need to be in the office with other team members will be essential. While this position is full-time, we are open to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs.
POSITION RESPONSIBILITIES
- Perform general administrative duties and support operational processes.
- Manage client registrations and supplier changes in line with industry regulations.
- Communicate professionally with clients, third parties, and internal teams.
- Provide exceptional customer service and build strong client relationships.
- Analyse data to support decision‑making and resolve operational exceptions.
- Maintain accurate records and ensure quality control across tasks.
- Support stakeholder management and handle administrative coordination.
ABOUT YOU
You are a proactive and personable individual who thrives in both team and independent settings. You bring:
- Strong administrative and organisational skills.
- Excellent written and verbal communication.
- Analytical thinking and problem‑solving abilities.
- High attention to detail and accuracy.
- A customer‑focused mindset with empathy and professionalism.
- Proficiency in Microsoft Office and data analysis tools.
- A willingness to learn and grow within the energy sector.
We need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. You will have:
- Good problem‑solving techniques
- Good interpersonal skills
- Excellent written and verbal communication skills
- Excellent interpersonal and team working capabilities
- Excellent attention to detail
- Willingness to learn
- Able to work as part of a team or individually
- GCSE Math’s grade C, 4 or equivalent
- GCSE English grade C, 4 or equivalent
You will be:
- Able to demonstrate self‑motivation and initiative
- Able to project a professional image
- Able to work effectively under pressure
- Able to focus on both detail and accuracy
- Able to demonstrate ESGs key values of Excellence: be accountable to deliver our best
- Passion: show how much we care each day
- Integrity: do the right thing when no one is looking
- Collaboration: work together to succeed together
ISO AWARENESS
- Follow IMS Policies
- Reporting of Incidents
- ISO Responsibilities
- ISO Staff Awareness
Associate Client Operations Administration in Euxton employer: Energy Services Group, LLC.
Energy Services Group, LLC. is an excellent employer that values flexibility and work-life balance, offering a hybrid working model that allows employees to thrive both in the office and at home. With a strong focus on professional development, we provide ample opportunities for growth within the energy sector, fostering a collaborative and supportive work culture that prioritises high-quality service delivery. Join us in Chorley and be part of a team that is dedicated to innovation and excellence in utility services.
Contact Details:
Energy Services Group, LLC. Recruitment Team
