At a Glance
- Tasks: Provide second line support for CRM and billing platforms, resolving issues and communicating with stakeholders.
- Company: Join Energy Services Group, a dedicated team focused on excellence and customer service.
- Benefits: Enjoy a hybrid working model and opportunities for professional growth.
- Other info: Be part of a dynamic team committed to delivering top-notch service.
- Why this job: Make a real difference in the energy sector while developing your skills in application support.
- Qualifications: Experience in application support, energy billing platforms, and SQL databases is essential.
The predicted salary is between 30000 - 40000 £ per year.
Energy Services Group, LLC. is seeking a Data Ops Application Support Analyst in Chorley. This role offers a hybrid working model and involves providing second line support for our CRM and billing platforms.
Responsibilities include:
- Investigating billing issues
- Escalating complex problems
- Ensuring effective communication with stakeholders
Ideal candidates will have experience in application support, energy billing platforms, and SQL databases. Join a dedicated team committed to excellence and customer service.
Data Ops Billing & CRM Support Analyst (Hybrid) in Chorley employer: Energy Services Group, LLC.
Energy Services Group, LLC. is an excellent employer that values its employees by offering a hybrid working model, fostering a collaborative and supportive work culture in Chorley. With a strong commitment to professional development, employees have ample opportunities for growth and advancement while being part of a dedicated team focused on delivering exceptional customer service in the energy sector.
Contact Details:
Energy Services Group, LLC. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Data Ops Billing & CRM Support Analyst (Hybrid) in Chorley
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Energy Services Group, LLC. on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your SQL skills. We know that being able to discuss your experience with databases confidently can really set us apart from the competition.
✨Tip Number 3
Showcase your problem-solving skills! Think of specific examples where you’ve tackled billing issues or provided support in previous roles. We want to hear how you made a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Data Ops Billing & CRM Support Analyst (Hybrid) in Chorley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with application support and energy billing platforms. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your SQL database knowledge!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Data Ops role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position!
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled complex issues in the past. We’re all about effective communication and problem-solving, so let us know how you’ve handled challenges in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Energy Services Group, LLC.
✨Know Your Stuff
Make sure you brush up on your knowledge of CRM and billing platforms. Familiarise yourself with common issues that arise in these systems, as well as how to troubleshoot them. Being able to discuss specific examples from your past experience will show that you're ready to hit the ground running.
✨SQL Skills Are Key
Since SQL databases are a big part of this role, be prepared to demonstrate your SQL skills. You might be asked to solve a problem or write a query on the spot. Practising some common SQL queries beforehand can really help you feel more confident during the interview.
✨Communication is Crucial
This role involves liaising with various stakeholders, so showcasing your communication skills is essential. Think of examples where you've effectively communicated complex information to non-technical audiences. This will highlight your ability to bridge the gap between technical and non-technical teams.
✨Show Your Team Spirit
Energy Services Group values teamwork, so be ready to talk about your experiences working in a team environment. Share stories that illustrate your collaborative spirit and how you contribute to a positive team dynamic. This will demonstrate that you’re not just a great analyst, but also a great teammate.
