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- Tasks: Support client operations with admin duties and build strong relationships.
- Company: Leading software and services company in the energy sector.
- Benefits: Flexible hybrid working, competitive salary, and opportunities for growth.
- Other info: Diverse and inclusive workplace with a focus on personal development.
- Why this job: Join a dynamic team and make a real impact in the energy industry.
- Qualifications: Strong admin skills, excellent communication, and a customer-focused mindset.
The predicted salary is between 25000 - 30000 £ per year.
Department: Industry Operations
Reports To: Team Manager
Work Location: Chorley - Hybrid
Hours of Work: 37.5
Position Type: Full-Time - 6 Month Fixed Term
Rate Type: Salary
Grade: 2
SUMMARY
We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients. We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role. During your initial training period the need to be in the office with other team members will be essential. While this position is full-time, we are open to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs.
POSITION RESPONSIBILITIES
- Perform general administrative duties and support operational processes.
- Manage client registrations and supplier changes in line with industry regulations.
- Communicate professionally with clients, third parties, and internal teams.
- Provide exceptional customer service and build strong client relationships.
- Analyse data to support decision-making and resolve operational exceptions.
- Maintain accurate records and ensure quality control across tasks.
- Support stakeholder management and handle administrative coordination.
ABOUT YOU
You are a proactive and personable individual who thrives in both team and independent settings. You bring:
- Strong administrative and organisational skills.
- Excellent written and verbal communication.
- Analytical thinking and problem-solving abilities.
- High attention to detail and accuracy.
- A customer-focused mindset with empathy and professionalism.
- Proficiency in Microsoft Office and data analysis tools.
- A willingness to learn and grow within the energy sector.
We need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.
You will have:
- Good problem-solving techniques
- Good interpersonal skills
- Excellent written and verbal communication skills
- Excellent interpersonal and team working capabilities
- Excellent attention to detail
- Willingness to learn
- Able to work as part of a team or individually
- GCSE Math’s grade C, 4 or equivalent
- GCSE English grade C, 4 or equivalent
You will be:
- Able to demonstrate self-motivation and initiative
- Able to project a professional image
- Able to work effectively under pressure
- Able to focus on both detail and accuracy
Able to demonstrate ESGs key values of:
- Excellence: be accountable to deliver our best
- Passion: show how much we care each day
- Integrity: do the right thing when no one is looking
- Collaboration: work together to succeed together
ISO AWARENESS
- Follow IMS Policies
- Reporting of Incidents
- ISO Responsibilities
- ISO Staff Awareness
Associate Client Operations Administration - Chorley employer: Energy Services Group, LLC.
Contact Detail:
Energy Services Group, LLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Client Operations Administration - Chorley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! Whether it's answering common interview questions or discussing your experience, being clear and confident is key. We recommend doing mock interviews with friends or using online resources.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Associate Client Operations Administration - Chorley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Associate Client Operations Administrator role. Highlight your administrative skills, attention to detail, and any relevant experience in customer service or data analysis.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention your proactive nature and any specific examples of how you've excelled in similar positions.
Showcase Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear, concise, and free of errors. This is your chance to demonstrate your professionalism and attention to detail right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team!
How to prepare for a job interview at Energy Services Group, LLC.
✨Know Your Stuff
Before the interview, make sure you understand the company and its role in the utility sector. Familiarise yourself with their software solutions and services. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Showcase Your Skills
Highlight your strong administrative and organisational skills during the interview. Be ready to provide examples of how you've used these skills in previous roles, especially in managing client registrations or handling operational processes.
✨Communicate Like a Pro
Since this role involves professional communication with clients and internal teams, practice articulating your thoughts clearly. Use examples that demonstrate your excellent written and verbal communication skills, and don’t forget to show your customer-focused mindset.
✨Be Ready to Problem-Solve
Prepare for situational questions that assess your analytical thinking and problem-solving abilities. Think of scenarios where you had to analyse data or resolve operational exceptions, and be ready to discuss how you approached those challenges.