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- Tasks: Support software applications and assist in implementing new solutions.
- Company: Join a leading software company with a focus on innovation.
- Benefits: Enjoy a competitive salary, hybrid work, and opportunities for growth.
- Other info: Diverse and inclusive workplace with a strong emphasis on collaboration.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Experience in software deployment, customer support, and SQL databases.
The predicted salary is between 30000 - 40000 £ per year.
Department: Service Operations
Reports To: Service Support Shift Lead
Work Location: Chorley - Hybrid
Hours of Work: 75 hours over 2 weeks, not exceeding more than 48 hours per week
Position Type: Full-Time
Rate Type: Salary
Grade: 3
SUMMARY
We are an innovative and market leading software assist in the implementation of new and amended solutions. Report progress and participate in progress meetings. Contribute to the project planning process by providing estimates of effort and elapsed time for the assigned work; to advise of any deviations from the plan.
ABOUT YOU
We welcome diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.
YOU WILL BE:
- Able to demonstrate ESG's key values of Excellence: be accountable to deliver our best
- Passion: show how much we care each day
- Integrity: do the right thing when no one is looking
- Collaboration: work together to succeed together
YOU MUST HAVE:
- Knowledge and experience of Software Deployment
- Knowledge and experience of Customer Support
- Knowledge and experience of SQL Databases
- Knowledge and experience of MySQL databases
- Knowledge and experience of System Monitoring Solutions
- Strong attention to detail
- Strong problem solving and organisational skills
- Strong analytical skills
- Excellent written and oral communications
- Excellent Customer Service skills including Customer-Facing
YOU WILL HAVE an interest in or willingness to learn:
- PowerShell
- AWS
- Linux
- Argo CD
- Grafana
- ISO AWARENESS
- Follow IMS Policies
- Reporting of Incidents
- ISO Responsibilities
- ISO Staff Awareness
Application Support Analyst (U) - Chorley employer: Energy Services Group, LLC.
Contact Detail:
Energy Services Group, LLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst (U) - Chorley
✨Tip Number 1
Get to know the company! Research their values and culture, especially around excellence and collaboration. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since you'll be dealing with software deployment and customer support, think of examples from your past experiences where you tackled challenges effectively. This will impress them during interviews.
✨Tip Number 3
Brush up on your SQL and MySQL knowledge! Be ready to discuss how you've used these databases in previous roles. If you can demonstrate your technical skills confidently, it’ll give you a leg up in the selection process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining our innovative team.
We think you need these skills to ace Application Support Analyst (U) - Chorley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Application Support Analyst role. Highlight your knowledge of software deployment, customer support, and SQL databases to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for technology and how you embody our values of excellence, passion, integrity, and collaboration. Let us know why you want to join StudySmarter!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing strong analytical skills and attention to detail, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Energy Services Group, LLC.
✨Know Your Tech
Make sure you brush up on your knowledge of SQL and MySQL databases. Be ready to discuss your experience with software deployment and system monitoring solutions, as these are key areas for the role. Having specific examples from your past work will really help you stand out.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've tackled complex issues in customer support. Think about how you approached the problem, what steps you took, and the outcome. This will demonstrate your strong analytical skills and attention to detail, which are crucial for an Application Support Analyst.
✨Emphasise Collaboration
Since this role involves working closely with others, be ready to talk about your experiences in team settings. Highlight how you’ve collaborated with colleagues to achieve common goals, and how you embody the values of excellence and integrity in your work.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s approach to software solutions or their project planning process. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values, especially regarding their commitment to diversity and inclusion.