Senior Service Designer - Remote & Multichannel

Senior Service Designer - Remote & Multichannel

Full-Time On-site
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Energy Saving Trust is recruiting a Senior Service Designer to establish and lead practical service design across our Operations team. You will shape multi-channel customer journeys and drive improvements in Business Energy Scotland, combining research, mapping, co-design, prototyping and testing to deliver accessible, sustainable services.

You will play a key role in growing service design capability, coaching colleagues and collaborating across operations, digital, data and marketing to

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Senior Service Designer - Remote & Multichannel employer: Energy Saving Trust

Energy Saving Trust is an exceptional employer dedicated to making a meaningful impact on climate change and community well-being across Scotland. With a strong focus on employee flexibility, generous benefits, and professional development opportunities, we foster a supportive and collaborative work culture that empowers our team to thrive while contributing to vital environmental initiatives. Join us in creating a sustainable future where your work truly matters.

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Contact Details:

Energy Saving Trust Recruitment Team