At a Glance
- Tasks: Be the first point of contact for SMEs seeking energy efficiency advice.
- Company: Join Energy Saving Trust, a leader in promoting sustainable energy.
- Benefits: Enjoy 25 days annual leave, flexible working, and paid volunteering days.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in the fight against climate change while building your career.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 20500 - 24500 £ per year.
We're looking for a Programme Assistant - Community Energy to support the delivery of funding programmes that help communities across Scotland take action on climate change and progress towards net zero. You'll play a key role in administering grant funding through the Scottish Government's Community and Renewable Energy Scheme (CARES), The National Lottery Community Fund programmes and other community energy initiatives. Working as part of our fund administration team, you'll process funding applications and grant claims, maintain accurate records, respond to enquiries and help ensure funding is delivered efficiently and accurately. This is an excellent opportunity for someone with strong administrative and customer service skills who enjoys working with detailed information, supporting customers and contributing to projects that create positive environmental and community benefits across Scotland.
The team
Our renewables team supports communities across Scotland to develop and deliver projects that reduce carbon emissions, improve energy resilience and accelerate the transition to net zero. You'll join a friendly, supportive and collaborative team responsible for delivering high-quality funding programmes. Working closely with colleagues across Energy Saving Trust, you'll help ensure community organisations receive the funding and support they need to make a lasting difference in their local areas.
What you will do
- Process funding applications, including reviewing expressions of interest, checking eligibility and preparing funding offers.
- Review and process grant claims, ensuring payments are accurate and comply with programme requirements.
- Assess project information and financial forecasts, checking for accuracy, completeness and consistency.
- Respond to enquiries from community organisations and stakeholders, providing clear guidance on funding processes and eligibility criteria.
- Maintain accurate records using programme management systems, including the CARES Portal, SharePoint and other databases.
- Contribute to the continuous improvement of administrative processes and customer service standards.
What you will bring
- Experience providing high-quality administrative support and/or customer service in a busy environment.
- Excellent attention to detail and the ability to process information accurately and consistently.
- Strong organisational skills with the ability to manage competing priorities and meet deadlines.
- Good numerical skills and confidence working with financial information, spreadsheets and records.
- Excellent written and verbal communication skills, with the ability to explain information clearly and professionally.
- Experience using Microsoft Office applications, particularly Excel, and other digital systems to manage information and records.
- The ability to work accurately within established procedures while maintaining high standards of quality and compliance.
For more information, please see the job description.
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero. At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Work where you thrive
At Energy Saving Trust, flexibility isn’t just a policy, it’s how we work. Most of our roles can be done remotely, and many of our people choose to work from home full-time. Prefer an office environment? We have welcoming spaces in London, Edinburgh, Belfast, Cardiff and Hadleigh for those who want to connect in person.
We’ll support you with:
- Generous holiday (25 days + bank holidays + extra Christmas leave)
- True flexibility in how and where you work (subject to role requirements)
- Strong pension & life assurance
- Enhanced family leave
- Green travel perks (EV scheme, cycle to work)
- Professional development support
- Yearly wellbeing allowance
These are just some of the benefits we offer.
Want to know more about how we make flexibility real? Check out our Benefits and Culture page
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Programme Assistant employer: Energy Saving Trust
At Energy Saving Trust, we pride ourselves on being a purpose-driven organisation that not only offers meaningful careers but also fosters a supportive and collaborative work culture. Our commitment to employee growth is evident through our professional development support, generous benefits, and true flexibility in work arrangements, allowing you to thrive while making a positive impact on the environment across Scotland.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Assistant
✨Tip Number 1
Get to know the company! Research Energy Saving Trust and understand their mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Programme Assistant, you'll be the first point of contact for SMEs. Role-play with a friend or family member to get comfortable handling enquiries and providing information clearly and confidently.
✨Tip Number 3
Be proactive! Follow up on your applications and express your enthusiasm for the role. A quick email to check in can make a great impression and keep you on their radar.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application is seen. Plus, make sure to include a strong supporting statement that highlights how you meet the essential areas in the job description.
We think you need these skills to ace Programme Assistant
Some tips for your application 🫡
Get to Know Us:Before you start your application, take a moment to explore our website and learn about Energy Saving Trust. Understanding our mission and values will help you tailor your application and show us why you're a great fit for the Programme Assistant role.
Craft Your Supporting Statement:Your supporting statement is your chance to shine! Make sure to clearly explain how your skills and experiences align with the essential areas in the job description. Be specific and give examples that demonstrate your abilities in customer service and administrative support.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language, check your spelling and grammar, and ensure your CV and supporting statement are well-structured. First impressions count!
Apply Early:Don’t wait until the last minute to submit your application! We might close the vacancy early if we receive a high volume of applications. Get your application in as soon as you can to avoid disappointment and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at Energy Saving Trust
✨Know Your Stuff
Familiarise yourself with the Energy Saving Trust's mission and values. Understand their focus on energy efficiency and sustainability, as this will help you connect your answers to their goals during the interview.
✨Showcase Your Communication Skills
As a Programme Assistant, you'll be the first point of contact for SMEs. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Consider preparing examples of how you've effectively communicated in previous roles.
✨Demonstrate Attention to Detail
Highlight your ability to maintain high data quality and accuracy. Bring examples of how you've successfully managed administrative tasks or tracked customer interactions in past positions to showcase your organisational skills.
✨Prepare Questions
Think of insightful questions to ask about the role and the team. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Questions about their approach to supporting SMEs or their blended working model can be great conversation starters.