HES Content and Training Developer
HES Content and Training Developer

HES Content and Training Developer

Full-Time 36000 - 60000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Create engaging energy advice and training content for Home Energy Scotland.
  • Company: Join the Energy Saving Trust, a leader in promoting sustainability.
  • Benefits: Enjoy flexible working, generous holiday, and professional development support.
  • Why this job: Make a real impact on climate action while developing your writing skills.
  • Qualifications: Strong writing skills and ability to simplify technical information.
  • Other info: Be part of a diverse team dedicated to tackling fuel poverty.

The predicted salary is between 36000 - 60000 £ per year.

Overview

The role involves developing, maintaining and improving energy advice and training content used by Home Energy Scotland. This includes web content, factsheets, templates, workshops and e-learning resources. You will work with colleagues across the organisation to ensure advice is accurate, relevant, up to date and aligned with quality standards. You will also support advisor training and knowledge management, helping improve advice and support delivery leading to better outcomes for customers. This role suits someone who enjoys writing clear, engaging content, translating technical information into plain English, and contributing to climate action and social impact.

The team

You will join the Home Energy Scotland (HES) team, part of Energy Saving Trust’s national advice services. Home Energy Scotland is dedicated to helping households reduce energy costs and carbon emissions. Our advice network plays a critical role in supporting those facing fuel poverty across Scotland. The team works closely with advice centres, training colleagues and energy knowledge specialists. We value collaboration, clear communication and continuous improvement. This role plays a key part in ensuring advice content is accurate, consistent and easy to use. Your work will directly support advisors and help households make informed decisions about energy use, fuel poverty support and home improvements.

What You Will Do

  • Create and update energy advice and training content for Home Energy Scotland services.
  • Review and improve advice materials to ensure accuracy, consistency and clear referencing.
  • Manage advisor-facing guidance and knowledge resources.
  • Work with advice centres and internal teams to gather feedback and improve content quality.
  • Support training activity to improve advisor confidence, performance and customer outcomes.

What You Will Bring

  • Ability to write effectively for a range of audiences and channels including web, e-learning, presentations, factsheets and supporting materials.
  • Willingness to learn about accessibility and needs of specific audiences to produce appropriate advice resources.
  • Ability to build relationships and influence internal colleagues and external stakeholders.
  • Confidence in making presentations.
  • Good numerical analytical and research skills.
  • Good knowledge of Microsoft Office, particularly Word and PowerPoint, and other communication-related software packages.
  • Experience in successfully explaining technical information to a non-technical audience.
  • Experience developing reference and guidance materials for use by advisors.
  • Results orientated with the ability to work to deadlines, handle change, solve problems and make tactical and strategic decisions.
  • Focused on quality and client and customer satisfaction.
  • A willingness to learn about Home Energy Scotland, fuel poverty support, and/or domestic energy efficiency advice.

Application

Please submit an anonymised CV and cover letter, removing your name, address, email address, and any other identifying details.

Who We Are

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.

Work where you thrive

At Energy Saving Trust, flexibility isn’t just a policy, it’s how we work. Most of our roles can be done remotely, and many of our people choose to work from home full-time. Prefer an office environment? We have welcoming spaces in London, Edinburgh, Belfast, Cardiff and Hadleigh for those who want to connect in person.

We’ll Support You With

  • Generous holiday (25 days + bank holidays + extra Christmas leave)
  • True flexibility in how and where you work
  • Strong pension & life assurance
  • Enhanced family leave
  • Green travel perks (EV scheme, cycle to work)
  • Professional development support
  • Yearly wellbeing allowance

These are just some of the benefits we offer.

Reasonable adjustments

We want to ensure that our recruitment process is inclusive of and accessible for everyone. If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch with recruitment@est.org.uk or call reception on +44 (0)20 7222 0101. We will do our very best to support you.

Diversity and inclusion

Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.

HES Content and Training Developer employer: Energy Saving Trust

At Energy Saving Trust, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the fight against climate change. Our flexible work culture allows for remote working, ensuring that you can thrive in an environment that suits your lifestyle, while our commitment to professional development and employee wellbeing provides ample opportunities for growth. Join us in Edinburgh, where you will collaborate with passionate colleagues and contribute to vital energy advice initiatives that support households across Scotland.
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Contact Detail:

Energy Saving Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HES Content and Training Developer

✨Tip Number 1

Network like a pro! Reach out to people in the energy sector, especially those connected to Home Energy Scotland. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Show off your skills! Prepare a portfolio showcasing your best writing samples and training materials. This will help you stand out and demonstrate your ability to create engaging content.

✨Tip Number 3

Practice makes perfect! Get comfortable with presenting your ideas. Whether it’s a mock presentation or a casual chat with friends, honing your communication skills will boost your confidence.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be part of a community dedicated to making a real impact on climate action.

We think you need these skills to ace HES Content and Training Developer

Content Development
Technical Writing
Communication Skills
Training and Facilitation
Research Skills
Analytical Skills
Microsoft Office (Word, PowerPoint)
Stakeholder Engagement
Presentation Skills
Adaptability
Quality Assurance
Customer Focus
Knowledge Management
Collaboration

Some tips for your application 🫡

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight your passion for energy efficiency and how your skills align with the role. Keep it engaging and relevant to show us why you're the perfect fit for the HES team.

Tailor Your CV: Don’t just send a generic CV! Tailor it to showcase your experience in developing content and training materials. Highlight any relevant projects or roles that demonstrate your ability to write clearly and effectively for different audiences.

Showcase Your Writing Skills: Since this role involves creating clear and engaging content, include samples of your writing if possible. Whether it's web content, factsheets, or e-learning resources, let us see your ability to translate technical info into plain English!

Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our amazing team!

How to prepare for a job interview at Energy Saving Trust

✨Know Your Stuff

Before the interview, dive deep into Home Energy Scotland's mission and the specifics of the role. Familiarise yourself with energy advice content and training materials. This will help you speak confidently about how your skills align with their needs.

✨Showcase Your Writing Skills

Since the role involves creating clear and engaging content, be prepared to discuss your writing process. Bring examples of your work that demonstrate your ability to translate technical information into plain English. This will show them you can communicate effectively with diverse audiences.

✨Be a Team Player

Collaboration is key in this role, so highlight your experience working with different teams. Share examples of how you've gathered feedback and improved content quality in the past. This will illustrate your ability to build relationships and influence others.

✨Prepare for Practical Scenarios

Think about potential scenarios you might face in the role, such as explaining complex energy concepts to a non-technical audience. Practise how you would approach these situations, as it will demonstrate your problem-solving skills and adaptability during the interview.

HES Content and Training Developer
Energy Saving Trust
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