Change and Adoption Manager

Up to £60,000 per annum (depending on experience) Fixed term for 12 months. Full time (37.5 hours a week).

The role involves leading the people side of our finance transformation programme, helping colleagues understand, prepare for and adopt new systems, processes and ways of working. This is an opportunity to shape the change management approach and put it into practice. You’ll combine an understanding of Finance with clear communication, thoughtful stakeholder engagement and practical learning support. From identifying how teams will be affected to understanding what’s helping or hindering adoption, you’ll ensure people’s needs inform delivery. Success will mean more than getting a new system live; it will mean colleagues have the knowledge, skills and confidence to work differently, and that those changes deliver lasting business benefits. Along the way, you’ll help strengthen our wider approach to managing change.

The team consists of the Digital Delivery team, reporting to the Digital Delivery Lead and working closely with colleagues across Finance, Digital, Technology and HR. For this programme, you’ll connect the people delivering technical change with the people using new finance systems and processes every day. Working with senior leaders, subject matter experts and colleagues across the organisation, you’ll help turn programme plans into changes that work in practice.

What you will do:

• Shape and deliver the change approach: assess impacts and readiness, identify barriers and develop practical plans aligned with programme milestones and business outcomes.
• Build engagement across the organisation: work with senior leaders, Finance teams and wider stakeholders, developing a network of change champions and using workshops and feedback to support delivery.
• Make complex change understandable: create clear, timely communications tailored to different audiences, helping colleagues understand what’s changing and what it means for them.
• Support learning and adoption: coordinate training, user guides and support resources with subject matter experts and our managed service provider.
• Measure progress and sustain change: use adoption data and feedback to identify further support, inform improvements and help the programme achieve its intended benefits.

What you will bring:

• Experience leading change in large-scale transformation programmes, using recognised change management approaches to plan and deliver practical support.
• Experience supporting finance transformation and working within or closely alongside Finance teams, whether through finance systems implementation, process improvement, shared services or operating model change.
• Evidence of delivering successful organisational change and technology adoption, with an analytical approach to understanding progress and where further support is needed.
• Strong stakeholder engagement and influencing skills, including working with senior leaders and bringing people together across teams and organisational levels.
• Experience developing communications, training and engagement approaches, translating complex change into clear messages and practical learning that help people work differently.

For more information, please see the job description.

Who we are: Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero. At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.

Work where you thrive: At Energy Saving Trust, flexibility isn’t just a policy, it’s how we work. Most of our roles can be done remotely, and many of our people choose to work from home full-time. Prefer an office environment? We have welcoming spaces in London, Edinburgh, Belfast, Cardiff and Hadleigh for those who want to connect in person.

We’ll support you with:

• Generous holiday (25 days + bank holidays + extra Christmas leave)
• True flexibility in how and where you work (subject to role requirements)
• Strong pension & life assurance
• Enhanced family leave
• Green travel perks (EV scheme, cycle to work)
• Professional development support
• Yearly wellbeing allowance

These are just some of the benefits we offer.

Reasonable adjustments: We want to ensure that our recruitment process is inclusive of and accessible for everyone. If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch with recruitment@est.org.uk or call reception on +44 (0)20 7222 0101. We will do our very best to support you.

Diversity and inclusion: Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust. We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the criteria for a role.

Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.