At a Glance
- Tasks: Lead and develop repayment processes while ensuring compliance and excellent customer service.
- Company: Join the Energy Saving Trust, a leader in sustainability and energy efficiency.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with government agencies and drive impactful change in the community.
- Why this job: Make a real difference in customer outcomes and contribute to sustainable initiatives.
- Qualifications: Experience in repayment processes and strong leadership skills required.
The predicted salary is between 50000 - 60000 £ per year.
Energy Saving Trust is seeking a Repayment Support Manager to lead and develop repayment processes, ensuring FCA and consumer duty compliance and delivering excellent customer service.
You will manage a repayments team, coordinate with Transport Scotland and the Scottish Government, and deliver accurate MI and risk oversight across schemes.
The role emphasizes strategic leadership, data-driven decision making, and collaboration with key government and debt agencies to improve customer outcomes.
Remote Repayment & Impairment Programme Lead employer: Energy Saving Trust Limited
Energy Saving Trust is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Edinburgh. As a Business Energy Advisor, you will not only contribute to meaningful projects that help SMEs save energy and reduce carbon emissions but also benefit from generous holiday allowances, true flexibility in your work arrangements, and robust professional development opportunities. Join a team that values collaboration and is committed to making a positive impact on the community while supporting your personal growth.
Contact Details:
Energy Saving Trust Limited Recruitment Team
