Programme Support Officer

The role is an exciting opportunity to join our Northern Ireland team as a programme support officer, where you'll play a key role in helping households create warmer homes, lower energy bills, and reduce carbon footprints. You'll be supporting NISEP, an £8 million grant programme that funds energy efficiency and renewable measures for homes and businesses. As programme administrator, Energy Saving Trust ensures this funding reaches those who need it most, on behalf of the Utility Regulator in Northern Ireland. This role offers a fantastic opportunity to develop your programme management skills, gain valuable experience in the Energy Access sector, and contribute to a more sustainable future, while making a real impact on communities.

The Northern Ireland team sits within the Energy Directorate of Energy Saving Trust. In Northern Ireland, our main focus is to deliver the Northern Ireland Sustainable Energy Programme (NISEP), but we are also involved in other areas of work and deliver campaigns helping NI householders save energy and money. There are currently four programme support officers who work very closely to support each other in delivering NISEP and report into the project manager of the team. The team also includes an assistant programme manager and is headed up by the programme manager for NI. The team collaborates with external stakeholders regularly and other teams of Energy Saving Trust.

What you will do:

• Support the efficient delivery of Energy Saving Trust NI’s programmes, ensuring all processes and procedures are followed effectively.
• Review and assess payment claims, analyse interim reports, and contribute to other essential programme tasks.
• Work closely with external stakeholders and teams across Energy Saving Trust’s offices.

What you will bring:

• You’ll confidently engage with people at all levels, building positive relationships with NISEP primary bidders and collaborating daily.
• With strong administrative and numerical skills, you’ll have a keen eye for accuracy and be proficient in Microsoft Office, especially Excel and Word.
• You understand the importance of meeting service level agreements (SLAs) and excel at managing multiple tasks efficiently.

As part of our recruitment process, we conduct background checks on all candidates who receive a conditional offer of employment. The nature of the scheme that we are contracted to work on with Scottish Government means that we are required to comply with UK Government standards when carrying out pre-employment checks for new starters. This check is known as the Baseline Personnel Security Standard (BPSS). BPSS checks include verification of identity, verification of right to work in the UK, verification of your previous 3 years of employment history, including periods spent overseas, and a basic criminal record check (DBS), and where relevant, criminal record information from countries where you have lived for significant periods. Information obtained will only be used for the purposes of assessing your suitability for the role. Please note that if successful, any offer of employment made will be conditional pending the successful completion of the BPSS checks. To meet BPSS requirements, candidates must hold valid UK Right to Work documentation. If you have lived or worked overseas, these periods can be verified as long as the relevant evidence can be provided.

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero. At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.

Work where you thrive:

At Energy Saving Trust, flexibility isn’t just a policy, it’s how we work. Most of our roles can be done remotely, and many of our people choose to work from home full-time. Prefer an office environment? We have welcoming spaces in London, Edinburgh, Belfast, Cardiff and Hadleigh for those who want to connect in person.

We’ll support you with:

• Generous holiday (25 days + bank holidays + extra Christmas leave)
• True flexibility in how and where you work (subject to role requirements)
• Strong pension & life assurance
• Enhanced family leave
• Green travel perks (EV scheme, cycle to work)
• Professional development support
• Yearly wellbeing allowance

These are just some of the benefits we offer. Want to know more about how we make flexibility real? Check out our Benefits and Culture page.

Diversity and inclusion:

Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust. We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the criteria for a role.

Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.