At a Glance
- Tasks: Provide top-notch customer service and help households save energy.
- Company: Leading energy efficiency organisation based in Cardiff.
- Benefits: Flexible remote work, generous holiday allowances, and professional development support.
- Why this job: Make a positive impact on the environment while working from home.
- Qualifications: Experience in call centres and strong communication skills.
- Other info: Join a supportive team focused on energy efficiency.
The predicted salary is between 28800 - 43200 £ per year.
A leading energy efficiency organization in Cardiff is looking for individuals with experience in call centres to provide excellent customer service. The role involves answering inquiries, recording data accurately, and encouraging householders to improve energy efficiency.
Applicants should possess strong communication skills and attention to detail. This position offers flexibility, allowing for remote work, along with generous benefits including holiday allowances and professional development support.
Energy-Saving Call Advisor (Remote & Flexible) in Cardiff employer: Energy Saving Trust Limited
Contact Detail:
Energy Saving Trust Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy-Saving Call Advisor (Remote & Flexible) in Cardiff
✨Tip Number 1
Make sure you know the ins and outs of energy efficiency! Brush up on common queries and solutions so you can impress during your calls. We want to see you shine with your knowledge!
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable answering inquiries. The better you are at engaging with customers, the more likely you are to land that job!
✨Tip Number 3
Don’t forget to highlight your attention to detail! During your calls, make sure to accurately record data and show how you can help householders improve their energy efficiency. We love candidates who are meticulous!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team in making a difference!
We think you need these skills to ace Energy-Saving Call Advisor (Remote & Flexible) in Cardiff
Some tips for your application 🫡
Show Off Your Call Centre Experience: Make sure to highlight any previous call centre roles you've had. We want to see how your experience can help us provide top-notch customer service in the energy efficiency sector.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate attention to detail, so make sure your writing is easy to read and free of errors.
Express Your Passion for Energy Efficiency: Let us know why you're interested in helping households improve their energy efficiency. A genuine passion for the cause can really set you apart from other candidates!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Energy Saving Trust Limited
✨Know Your Stuff
Before the interview, brush up on energy efficiency concepts and the services the organisation offers. Being able to discuss how you can help customers improve their energy usage will show your genuine interest in the role.
✨Show Off Your Communication Skills
Since this role is all about customer service, practice articulating your thoughts clearly and confidently. Consider role-playing common call scenarios with a friend to refine your responses and ensure you come across as approachable and knowledgeable.
✨Attention to Detail is Key
Prepare examples from your past experience where your attention to detail made a difference. Whether it was accurately recording data or catching an error, these anecdotes will highlight your suitability for the role.
✨Embrace Flexibility
Discuss your ability to adapt to different situations, especially in a remote work environment. Share any experiences you've had working from home and how you managed your time effectively to maintain productivity.