At a Glance
- Tasks: Lead the delivery of Energy One’s EU portfolio, ensuring successful execution across various projects.
- Company: Join a dynamic energy tech company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, growth opportunities, and a chance to make a real impact.
- Other info: Collaborative environment with a focus on continuous improvement and automation.
- Why this job: Be at the forefront of energy solutions and drive operational excellence.
- Qualifications: Experience in delivery leadership within SaaS and energy markets is essential.
The predicted salary is between 70000 - 85000 £ per year.
The Head of Delivery is accountable for the end-to-end delivery of Energy One’s EU portfolio, ensuring successful execution across a mix of large, medium, and smaller initiatives, with an annual delivery value of €3–5m. This role leads Energy One’s EU delivery function, owning the successful execution of a €3–5m portfolio across complex, multi-project environments. It ensures delivery is efficient, commercially robust, and aligned to customer outcomes, acting as the key bridge between Sales, Customer Success, Product, and Engineering. The role is pivotal to Energy One’s ability to scale delivery across the EU while driving quality and customer satisfaction. The successful candidate will play a key role in driving operational excellence, enabling growth, and strengthening customer relationships.
Requirements
- Delivery Leadership & Execution
- Own delivery across multiple concurrent programmes and projects
- Ensure scope, time, quality, and budget are achieved
- Take overall accountability for complex, multi-product and multi-vendor deliveries
- Establish robust delivery governance, reporting, and executive steering across all programmes
- Oversee portfolio performance, actively managing risks, issues, dependencies, and progress
- Drive consistency, predictability, and transparency across delivery
- Resource Planning & Performance
- Lead resource planning, capacity management, and utilisation across PMs and BAs
- Balance delivery demand with pre-sales and business priorities
- Own delivery KPIs and utilisation performance across the function
- Commercial Ownership & Financial Performance
- Own delivery contribution to revenue and gross margin across all projects
- Track and improve project profitability, managing scope and delivery risks
- Partner with Finance on forecasting and revenue recognition
- Support pre-sales activities, including solution shaping, estimation, and customer presentations
- Customer Success & Relationship Management
- Act as a senior customer-facing delivery leader, ensuring high levels of customer engagement throughout project lifecycles and into business as usual.
- Build strong executive-level customer relationships
- Drive customer satisfaction, retention, and reference ability for future opportunities.
- Ensure smooth transition from delivery to Customer Success and account growth
- Efficiency, Automation & Continuous Improvement
- Drive delivery efficiency through standardisation, automation, and reuse across delivery
- Champion cross-product delivery models to reduce duplication and accelerate delivery timelines
- Lead adoption of automation tools, reporting frameworks, and establish best practices in delivery methodology
- Team Leadership, Business Analysis & Stakeholder Engagement
- Lead and develop Project Managers and Business Analysts, setting clear expectations, accountability
- Own utilisation performance and delivery KPIs across the team
- Build capability across delivery, commercial awareness, and customer engagement
- Translate customer, market, and regulatory requirements into clear and measurable outcomes
- Ensure alignment between customer needs, product direction, and delivery execution
- Energy Market & SaaS Delivery Expertise
- Experience within energy markets (trading, risk, settlement, or billing)
- Lead delivery within a SaaS software environment, balancing customer change, product evolution, and platform stability
- Partner with Product and Engineering leaders to manage dependencies, trade-offs, and delivery sequencing
- Ensure effective delivery models (Agile, hybrid, or waterfall as appropriate) are applied pragmatically
Head of Delivery employer: Energy One
Energy One is an exceptional employer that prioritises employee growth and development within a dynamic and innovative work culture. As the Head of Delivery, you will lead a diverse portfolio in the thriving energy sector, benefiting from a collaborative environment that fosters operational excellence and customer satisfaction. With a focus on efficiency and continuous improvement, Energy One offers unique opportunities to drive impactful projects while enjoying a supportive atmosphere that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Delivery
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughEnergy One's Website
Don’t forget to apply directly through Energy One's website for the full-time Head of Delivery role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Head of Delivery
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Energy One. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at Energy One
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of Energy One.
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to Energy One.
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
