Senior AI Ops Engineer in Triangle

Job Description

Description

Leidos is seeking a Senior AIOps Engineer to support critical mission operations within a secure environment and lead the transformation of our IT Service Management (ITSM) capabilities.

This role is responsible for the design, deployment, and management of AIOps solutions that enhance the reliability and security of Department of War (Do W) networks and systems.

Acting as the technical lead for this initiative, you will orchestrate integrations across existing Network Engineering, Service Now, and Solar Winds teams.

You will utilize Splunk and the Machine Learning Toolkit (MLTK) to provide descriptive and predictive analytics and establish closed-loop automated incident response, ensuring the high availability of mission-essential infrastructure.

• Primary Responsibilities
• Cross-Functional

Leadership: Lead the AIOps platform initiative by acting as the primary technical liaison to existing Network Engineering, Service Now, and Solar Winds administration teams to establish unified telemetry pipelines.

• ITSM Orchestration & Automation: Architect closed-loop remediation workflows by deeply integrating Splunk ITSI alerts with Service Now Event Management and Incident Management modules.
• Mission-Critical Observability: Architect and maintain Splunk AIOps solutions across unclassified and classified enclaves to provide real-time situational awareness.
• Infrastructure
• Telemetry

Integration: Normalize and correlate network performance and fault data from Solar Winds with server and application logs to provide a holistic view of enterprise health.

• Advanced ML Development: Deploy custom machine learning models via Splunk MLTK to identify anomalous behavior, potential cyber threats, and infrastructure degradations.
• Secure Data Integration: Engineer secure data ingestion pipelines for telemetry data from cross-domain solutions and tactical edge devices.
• Incident Reduction: Utilize IT Service Intelligence (ITSI) to correlate multi-source events, reducing noise and prioritizing high-impact mission alerts.
• Cyber Defense Support: Collaborate with the Cyber Security Service Provider (CSSP) to integrate AIOps insights into defensive cyber operations (DCO).
• Compliance & Documentation: Ensure all observability tools comply with Do W STIGs and IL5/IL6 protocols; develop and maintain architectural documentation and compliance traceability.
• Mission Alignment: Stay current on AIOps and related capabilities relevant to Do D, federal, and intelligence mission systems.
• Basic Qualifications
• Security Clearance: Active Top Secret / Sensitive Compartmented Information (TS/SCI) required at time of hire.
• Certification: Active IAT Level II certification (e. g., Security+ CE, Cy SA+, GSEC, or SSCP) required.
• Citizenship: United States Citizenship is required.
• Platform Experience: 7+ years of experience with Splunk Enterprise, including architectural design, cluster management, and advanced Search Processing (SPL).
• AIOps & ITSM: 3+ years of experience implementing AIOps workflows, including integration with enterprise ITSM solutions (Service Now) for automated root cause analysis and remediation.
• Machine Learning: Proven track record of building, testing, and tuning supervised and unsupervised models within the Splunk MLTK.
• Scripting & Automation: Advanced scripting skills for developing custom search commands, API integrations, and automating remediation tasks (e. g., Python).
• Leadership: Experience leading technical working groups and directing the efforts of adjacent infrastructure and development teams.
• Operational Experience: Prior experience working within a Do W/Do D Operations Center (NOC/SOC) or supporting mission-critical systems and networks.
• Communication: Must be able to present designs, plans, and analyses of alternatives to technical leadership boards for approvals.

Qualifications

• Enterprise Aggregation: Experience aggregating and correlating telemetry from diverse tools, specifically Solar Winds, Service Now, and VMware v Center.
• Expert Certification: Splunk Enterprise Certified Architect or Splunk ITSI Certified Admin.
• Cloud Observability: Experience with Cloud Computing Foundation (CNCF) observability tools in secure hybrid multi-cloud environments (Azure/AWS).

RMF/ATO Knowledge: Understanding of the Risk Management Framework (RMF) and the Authorization to Operate (ATO) process for AI/ML workloads.

Pay Range

Pay Range

$131,300.00 - $237,350.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.

Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations.

Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025.

More information at www.

Leidos. com.

Pay and Benefits

Pay and benefits are fundamental to any career decision.

That's why we craft compensation packages that reflect the importance of the work we do for our customers.

Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.

More details are available at www. leidos. com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name.

Leidos will never ask you to provide payment-related information during any part of the employment application process (i. e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i. e., send you a check or money order before doing any work).

Further, Leidos will only communicate with you through emails that are generated by the Leidos. com automated system – never from free commercial services (e. g., Gmail, Yahoo, Hotmail) or via Whats App, Telegram, etc.

If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e. g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at Leidos Careers Fraud@leidos. com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U. S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to , , , , , citizenship, , physical or mental , medical condition, genetic information, , family structure, marital status, ancestry, domestic partner status, , or expression, veteran or military status, or any other basis prohibited by law.

Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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