At a Glance
- Tasks: Act as a trusted advisor, guiding clients on tech investments and maximising value.
- Company: Join a growing tech solutions provider with a stellar reputation.
- Benefits: Competitive salary, referral bonus scheme, and ongoing professional development.
- Other info: Great career growth opportunities in a dynamic tech landscape.
- Why this job: Combine your tech skills with customer engagement in a collaborative environment.
- Qualifications: Experience in Technical Account Management and strong knowledge of Microsoft 365 and Cyber Security.
The predicted salary is between 80000 - 90000 £ per year.
We're working with a growing technology solutions provider delivering managed IT, cybersecurity, cloud, communications, and infrastructure services to organisations across the UK. With a strong reputation for technical expertise and customer service, they're looking to appoint a Technical Account Manager to act as a trusted advisor across a portfolio of existing customers. This is a customer-facing role focused on helping clients maximise the value of their technology investments.
Working closely with Account Managers, Service Delivery, Engineering, and Pre-Sales teams, you'll provide technical guidance, shape customer roadmaps, identify risks and improvement opportunities, and ensure customers receive the right technical advice at the right time.
Why apply
- Trusted advisor role: Become the technical voice for a portfolio of established customers
- Broad technology exposure: Work across Microsoft 365, Cyber Security, Cloud, and Managed Services
- Commercial influence: Benefit from a referral bonus scheme by identifying opportunities through technical consultancy
- Collaborative environment: Work closely with Account Managers, Service Delivery, Engineering, and Pre-Sales teams
- Career development: Ongoing vendor training, certifications, and professional development opportunities
- Established business: Join a growing technology provider with ambitious plans and a strong reputation in the market
What we're looking for
- Technical Account Management experience: Previous experience in a TAM, Technical Consultant, Solutions Consultant, Service Delivery, Pre-Sales, or similar customer-facing technical role
- Microsoft 365 expertise: Strong knowledge of Exchange Online, Teams, SharePoint, Intune, and Entra ID / Azure AD
- Cyber Security knowledge: Understanding of Cyber Essentials, ISO 27001, and modern security technologies
- Managed Services experience: Background working within an MSP, IT services provider, or similar technology environment
- Commercial awareness: Ability to identify technical risks, service improvements, and opportunities within customer environments
- Stakeholder engagement: Comfortable building relationships with both technical and non-technical decision-makers
If you're an experienced Technical Account Manager looking to combine technical expertise with customer engagement and strategic consultancy, this role offers the opportunity to become a key technical advisor within a growing technology business.
Technical Consultant in Hemel Hempstead employer: Energy Jobline ZR
Join a dynamic technology solutions provider in Hemel Hempstead, where you will thrive in a collaborative environment that values technical expertise and customer service. With a strong focus on career development through ongoing training and certifications, this role as a Technical Account Manager offers the chance to become a trusted advisor for a diverse portfolio of clients while enjoying a competitive salary and referral bonus scheme. Experience the benefits of working in a growing company with ambitious plans and a solid reputation in the market.
