At a Glance
- Tasks: Provide top-notch technical support and resolve issues with PLC & HMI systems.
- Company: Dynamic company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, professional growth, and a supportive work environment.
- Other info: Join a forward-thinking organisation with global reach and career advancement opportunities.
- Why this job: Make a real impact in engineering while enhancing your skills.
- Qualifications: Strong understanding of PLC/HMI systems and excellent problem-solving abilities.
The predicted salary is between 35000 - 45000 £ per year.
Are you ready to take your career to the next level with an exciting opportunity in a dynamic and innovative environment? This role offers you the chance to make a real impact, working on cutting‑edge projects while enjoying a supportive and professional workplace. As a Technical Support Engineer, you'll play a pivotal role in delivering exceptional technical support and ensuring customer satisfaction, all while enhancing your skills and experience in the electro‑mechanical engineering industry.
What You Will Do
- Provide timely, professional, and effective pre‑sales and post‑sales technical support to external customers through written communication, phone, and in‑person interactions.
- Resolve technical issues in production, including fault finding, wiring, programming PLC & HMI systems, and addressing mechanical fitting or assembly non‑conformities.
- Conduct special testing of chambers, including research and development profiles, where extra technical expertise is required.
- Handle warranty‑related matters, liaising with suppliers and ensuring customer accounts reflect accurate chargeable/non‑chargeable warranty work.
- Support quality audits and production inspections, ensuring products meet the highest standards before dispatch.
- Assist the marketing team by communicating technical updates and changes to customers, distributors, and agents.
What You Will Bring
- A strong understanding of PLC and HMI control systems, particularly Schneider systems and Ladder logic/ST.
- A solid background in electro‑mechanical engineering with excellent problem‑solving skills.
- Professional communication skills, with the ability to liaise effectively with a global customer base.
- A methodical and disciplined approach to technical challenges and quality control.
- Knowledge of assembly and fitting techniques, alongside a proactive attitude to resolving production issues.
As a Technical Support Engineer, you'll contribute to the company's mission of delivering high‑quality products and outstanding customer service. Your expertise will ensure the smooth operation of production and enhance the customer experience, supporting the company's global reputation for excellence. This role is ideal for someone passionate about engineering and eager to grow within a forward‑thinking organisation. Interested? Don't miss out on this fantastic opportunity to advance your career as a Technical Support Engineer. Apply today and take the first step towards joining a company where your skills and expertise will truly shine!
Global Technical Support Engineer (PLC & HMI) in Tamworth employer: Energy Jobline ZR
Join a forward-thinking organisation that values innovation and professional growth, offering a dynamic work environment where your contributions as a Global Technical Support Engineer will make a significant impact. With a strong focus on employee development, you will have access to ongoing training and support, ensuring you thrive in your role while working alongside a dedicated team committed to delivering exceptional customer service. Located in a vibrant area, the company fosters a collaborative culture that encourages creativity and problem-solving, making it an excellent place for those passionate about engineering to advance their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Global Technical Support Engineer (PLC & HMI) in Tamworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the electro-mechanical engineering field. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your work with PLC and HMI systems. Include any projects or troubleshooting experiences that highlight your problem-solving abilities. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to PLC and HMI systems. Practice explaining complex concepts in simple terms, as you'll need to communicate effectively with customers. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals ready to make an impact. Tailor your application to highlight your relevant experience and enthusiasm for the role. Let’s get you on board!
We think you need these skills to ace Global Technical Support Engineer (PLC & HMI) in Tamworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your knowledge of PLC and HMI systems, as well as any relevant technical support experience. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in electro-mechanical engineering makes you a perfect fit. Don’t forget to mention your problem-solving skills and professional communication abilities.
Showcase Your Technical Skills:In your application, be sure to include specific examples of how you've tackled technical challenges in the past. Whether it's fault finding or programming, we want to know how you've made an impact in previous roles. This will help us see your potential!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your PLC & HMI Systems
Make sure you brush up on your knowledge of PLC and HMI control systems, especially Schneider systems. Be ready to discuss specific examples of how you've used Ladder logic or tackled programming challenges in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share real-life scenarios where you've resolved technical issues. Think about times when you had to fault find or address mechanical fitting problems, and be ready to explain your thought process and the outcome.
✨Communicate Like a Pro
Since this role involves liaising with a global customer base, practice your professional communication skills. Be clear and concise in your responses, and think about how you can convey complex technical information in an easy-to-understand way.
✨Demonstrate Your Quality Control Mindset
Be prepared to discuss your approach to quality audits and production inspections. Highlight any experiences where you ensured products met high standards before dispatch, and show your commitment to delivering exceptional customer service.
