At a Glance
- Tasks: Lead and support engineering teams while delivering hands-on technical solutions to clients.
- Company: Dynamic IT Managed Service Provider with a focus on growth and innovation.
- Benefits: Competitive salary, company car, and opportunities for professional development.
- Other info: Enjoy autonomy and clear career progression as the company expands.
- Why this job: Step into a leadership role and make a real impact in a supportive environment.
- Qualifications: Experience in MSP environments and strong technical skills across Microsoft technologies.
The predicted salary is between 50000 - 65000 £ per year.
Location: Commutable to Basingstoke (regular client site visits)
Salary: £50,000 – £65,000 + company car
Type: Permanent, full‑time
We’re working on behalf of a small, privately owned IT Managed Service Provider that is entering an exciting phase of growth and is now looking to appoint a Technical Engineering Manager. This role is ideal for a senior MSP engineer who enjoys being close to customers and wants to step into a leadership position while remaining technically hands‑on.
The Role
- Approximately 60% of this role will be spent on client sites, providing senior‑level engineering support, technical oversight, and acting as a trusted escalation point.
- The remainder of the role will focus on leadership, service improvement, and building out the engineering function.
Key responsibilities include:
- Spending around 60% of your time on client sites, delivering hands‑on engineering and technical leadership
- Acting as the senior escalation point across multiple customer environments
- Providing hands‑on support across Microsoft technologies and core infrastructure
- Conducting client visits, technical reviews, and solution discussions
- Defining technical standards and improving service delivery
- Hiring, onboarding, mentoring, and managing support engineers as the team grows
- Working closely with the owners to shape the technical roadmap of the business
Technical Background
The business is largely vendor‑agnostic, so strong core experience is more important than specific certifications. You should have experience across:
- Managed Service Provider environments (essential)
- Microsoft stack: Microsoft 365, Azure, Windows Server, Active Directory
- Networking fundamentals (routing, switching, VLANs, Wi‑Fi)
- Next‑firewalls (e.g. Fortinet, Sophos, WatchGuard, Palo Alto, etc.)
- Supporting multiple client environments with varying requirements
About You
- Strong technical background within an MSP or multi‑client environment
- Comfortable spending a significant portion of time on client sites
- Either already managing engineers or ready to step into your first formal management role
- Confident, credible, and professional when dealing with customers
Why Apply?
- A genuine opportunity to build and lead an engineering team
- High level of autonomy and influence
- Varied, hands‑on role with significant customer interaction
- Supportive, owner‑managed MSP with short decision‑making lines
- Clear progression as the business continues to grow
This role requires someone commutable to the Basingstoke area, with flexibility for regular client site visits. A company car is provided.
Technical Manager / IT Manager in Tadley employer: Energy Jobline ZR
Join a dynamic and supportive privately owned IT Managed Service Provider in Tadley, where you will have the opportunity to lead and shape an engineering team while remaining hands-on with technology. With a strong focus on employee growth, autonomy, and direct influence on the technical roadmap, this role offers a unique blend of client interaction and leadership in a rapidly growing environment. Enjoy the benefits of a close-knit work culture, competitive salary, and a company car for your regular client site visits.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Manager / IT Manager in Tadley
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in the Basingstoke area. It's a great way to meet potential employers and get your name out there. Plus, you never know who might be looking for someone with your skills!
✨Tip Number 2
Don’t underestimate the power of LinkedIn! Make sure your profile is up-to-date and reflects your technical expertise. Connect with people in the MSP space and engage with their content. It’s all about building relationships that could lead to job opportunities.
✨Tip Number 3
Prepare for those interviews! Research the company and understand their services. Be ready to discuss how your experience aligns with their needs, especially around Microsoft technologies and client management. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 4
Apply through our website! We’re always on the lookout for talented individuals like you. By applying directly, you’ll have a better chance of standing out and getting noticed by our hiring team. Don’t miss out on this opportunity!
We think you need these skills to ace Technical Manager / IT Manager in Tadley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your technical background in MSP environments and any leadership roles you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your experience aligns with our needs. Be genuine and let your personality come through – we love to see enthusiasm!
Showcase Your Technical Skills:Since this role involves hands-on engineering support, make sure to detail your experience with Microsoft technologies and networking fundamentals. We’re looking for someone who can hit the ground running, so don’t hold back on your technical prowess!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft technologies and networking fundamentals. Be ready to discuss your hands-on experience with these systems, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Leadership Skills
Since this role involves stepping into a leadership position, prepare examples of how you've managed or mentored others in the past. Think about times when you’ve led a project or improved service delivery, and be ready to share those stories.
✨Understand the Company Culture
Research the company’s values and culture. Since it’s a small, owner-managed MSP, they’ll likely appreciate candidates who align with their ethos. Be prepared to discuss how you can contribute to their growth and team dynamics.
✨Prepare for Client Interaction Scenarios
Given that 60% of the role is client-facing, think about how you would handle various client scenarios. Prepare to discuss how you would approach technical reviews or solution discussions, showcasing your ability to communicate effectively with customers.
