At a Glance
- Tasks: Lead and support engineering teams while delivering hands-on technical solutions to clients.
- Company: A growing, owner-managed IT Managed Service Provider with a collaborative culture.
- Benefits: Competitive salary, company car, and opportunities for professional growth.
- Other info: Enjoy autonomy and influence in a dynamic, supportive work environment.
- Why this job: Step into a leadership role while staying technically engaged and making a real impact.
- Qualifications: Experience in MSP environments and strong technical skills across Microsoft technologies.
The predicted salary is between 50000 - 65000 £ per year.
Location: Commutable to Basingstoke (regular client site visits)
Salary: £50,000 – £65,000 + company car
Type: Permanent, full‑time
We’re working on behalf of a small, privately owned IT Managed Service Provider that is entering an exciting phase of growth and is now looking to appoint a Technical Engineering Manager. This role is ideal for a senior MSP engineer who enjoys being close to customers and wants to step into a leadership position while remaining technically hands‑on.
The Role
- Approximately 60% of this role will be spent on client sites, providing senior‑level engineering support, technical oversight, and acting as a trusted escalation point.
- The remainder of the role will focus on leadership, service improvement, and building out the engineering function.
Key responsibilities include:
- Spending around 60% of your time on client sites, delivering hands‑on engineering and technical leadership
- Acting as the senior escalation point across multiple customer environments
- Providing hands‑on support across Microsoft technologies and core infrastructure
- Conducting client visits, technical reviews, and solution discussions
- Defining technical standards and improving service delivery
- Hiring, onboarding, mentoring, and managing support engineers as the team grows
- Working closely with the owners to shape the technical roadmap of the business
Technical Background
The business is largely vendor‑agnostic, so strong core experience is more important than specific certifications. You should have experience across:
- Managed Service Provider environments (essential)
- Microsoft stack: Microsoft 365, Azure, Windows Server, Active Directory
- Networking fundamentals (routing, switching, VLANs, Wi‑Fi)
- Next‑firewalls (e.g. Fortinet, Sophos, WatchGuard, Palo Alto, etc.)
- Supporting multiple client environments with varying requirements
About You
- Strong technical background within an MSP or multi‑client environment
- Comfortable spending a significant portion of time on client sites
- Either already managing engineers or ready to step into your first formal management role
- Confident, credible, and professional when dealing with customers
Why Apply?
- A genuine opportunity to build and lead an engineering team
- High level of autonomy and influence
- Varied, hands‑on role with significant customer interaction
- Supportive, owner‑managed MSP with short decision‑making lines
- Clear progression as the business continues to grow
This role requires someone commutable to the Basingstoke area, with flexibility for regular client site visits. A company car is provided.
Hands-on MSP Engineering Manager — Company Car in Tadley employer: Energy Jobline ZR
Join a dynamic and supportive privately owned IT Managed Service Provider that values hands-on leadership and technical expertise. With a strong focus on employee growth, you will have the opportunity to shape the engineering team while enjoying a high level of autonomy and direct client interaction. Located near Basingstoke, this role offers a unique blend of technical challenges and leadership responsibilities, all within a collaborative work culture that prioritises your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Hands-on MSP Engineering Manager — Company Car in Tadley
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or even local tech gatherings. The more people you know in the MSP world, the better your chances of landing that dream job.
✨Tip Number 2
Don’t just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm and keep you on their radar. We love seeing candidates who take initiative!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to MSP environments. Show them you’re not just technically savvy but also ready to lead and mentor others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate candidates who want to grow with us.
We think you need these skills to ace Hands-on MSP Engineering Manager — Company Car in Tadley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your MSP experience and any hands-on technical roles you've had, as this is what we’re really looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. Don’t forget to mention your leadership aspirations and customer interaction experience.
Showcase Your Technical Skills:Since this role involves a lot of hands-on engineering, be sure to detail your experience with Microsoft technologies and networking fundamentals. We want to see how you’ve tackled challenges in previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge, especially around Microsoft technologies and networking fundamentals. Be ready to discuss your hands-on experience with these systems, as well as any challenges you've faced in a multi-client environment.
✨Showcase Your Leadership Skills
Even if you haven't held a formal management position before, think of examples where you've led a project or mentored a colleague. Highlight your ability to guide others and improve service delivery, as this role involves building and leading a team.
✨Prepare for Client Interaction
Since a big part of the job involves client site visits, practice how you would communicate technical concepts to non-technical clients. Be prepared to demonstrate your confidence and professionalism when discussing solutions and improvements.
✨Understand the Company Culture
Research the company and its values. Since it's a small, owner-managed MSP, showing that you align with their culture and are excited about contributing to their growth will set you apart. Think about how you can fit into their vision and help shape the technical roadmap.
