At a Glance
- Tasks: Lead cross-functional projects to enhance service operations and product quality.
- Company: Dynamic tech company with a people-centred culture and growth opportunities.
- Benefits: Hybrid work model, competitive salary, and a focus on professional development.
- Other info: Collaborate with global teams in a fast-paced environment with travel opportunities.
- Why this job: Make a real impact on global networking solutions for top tech brands.
- Qualifications: Bachelor’s degree in Engineering or related field; 8 years of relevant experience.
The predicted salary is between 60000 - 75000 £ per year.
This role gives you real scope to make an impact across multiple functions on client delivery for some of the most recognisable technology brands in the world. Fantastic people‑centred culture; you will be working in a company that retains and actively promotes talent. Your role sits at the centre of how we deliver reliable, high‑performance networking solutions to customers worldwide. You will focus on strengthening service operations processes that directly impact product quality, cost, and lifecycle efficiency. This position partners closely with engineering, service teams, and global partners to enable scalable, data‑driven service execution across advanced optical and routing platforms.
How you will make an impact:
- Lead cross‑functional project management efforts with Service Operations teams, global service partners, and engineering organisations to resolve complex process issues.
- Optimize end‑to‑end service lifecycle execution for products, from introduction through sustainment.
- Deliver service enablement, New Product Introduction (NPI), service ramp, and continuous improvement initiatives in partnership with engineering teams.
- Drive initiatives that improve service performance through cost reduction, aging inventory recovery, scrap reduction, and cycle‑time improvement.
- Define, manage, and report operational performance metrics to identify trends and improvement opportunities.
- Apply lean methodologies to identify and implement continuous improvement initiatives within Service Operations.
- Develop data‑driven analytics to identify systemic issues, recommend corrective actions, and implement sustainable solutions.
Qualifications
Education: Bachelor’s degree in Engineering (Electrical, Electronics, Industrial), Supply Chain Management, or a related technical field.
Experience: 8 years of experience in product manufacturing or process engineering within high‑technology, telecommunications, networking, or complex electronics environments.
Requirements:
- Demonstrated management of complex projects from concept through execution, resulting in measurable operational improvements.
- Application of manufacturing or repair process knowledge, including process optimisation, logistics, and quality control methodologies.
- Utilisation of product lifecycle management (PLM) tools and enterprise resource planning (ERP) systems.
- Ability to collaborate and drive alignment across global, cross‑functional teams in a fast‑paced environment.
- Willingness to travel occasionally to service partners and internal sites to support critical initiatives.
This role is a hybrid role, but ideally you will be based in Northern Ireland.
Services Operations Manager (Replace/Repair Networking) in County Antrim employer: Energy Jobline ZR
Join a forward-thinking company in County Antrim that champions a people-centred culture, where your contributions as a Services Operations Manager will directly influence the delivery of high-performance networking solutions for leading technology brands. With a strong emphasis on employee growth and continuous improvement, you will thrive in an environment that not only values your expertise but also actively promotes talent retention and development. Enjoy the unique advantage of working in a hybrid role that allows for flexibility while being part of a dynamic team dedicated to operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Services Operations Manager (Replace/Repair Networking) in County Antrim
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Energy Jobline ZR and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Energy Jobline ZR!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Energy Jobline ZR keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Services Operations Manager (Replace/Repair Networking) in County Antrim
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Energy Jobline ZR:This is your chance to really connect with the team at Energy Jobline ZR. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Energy Jobline ZR.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Energy Jobline ZR that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Energy Jobline ZR. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
