At a Glance
- Tasks: Lead the design and implementation of ServiceNow modules and ensure platform scalability.
- Company: Dynamic tech firm in the heart of London, focused on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a collaborative team and stay ahead with the latest industry trends.
- Why this job: Be a technical leader and shape the future of ServiceNow solutions.
- Qualifications: Strong experience with ServiceNow ITSM and other modules, plus excellent problem-solving skills.
The predicted salary is between 80000 - 100000 £ per year.
Key Responsibilities
- Serve as the technical authority on Service Now architecture, design, and best practices.
- Define and drive the overall platform strategy, roadmap, and governance.
- Lead the design and implementation of Service Now modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, Sec Ops, and custom applications.
- Ensure platform scalability, security, performance, and integrations with other enterprise systems.
- Provide technical leadership in solution design workshops, architecture reviews, and governance boards.
- Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives.
- Mentor and guide Service Now developers and administrators on technical best practices.
- Stay updated on Service Now product releases, marketplace solutions, and industry trends to recommend enhancements.
- Ensure compliance with enterprise architecture, security, and regulatory requirements.
- Required Qualifications
- Strong experience with Service Now ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, Sec Ops).
- Proven expertise in Service Now integrations (REST, SOAP, APIs, MID Servers, etc.).
- Experience with Service Now scripting (Java Script, Glide, Flow Designer) and Service Now data model.
- Knowledge of ITIL/ITSM processes and best practices.
- Experience designing and implementing CMDB and Discovery.
- Excellent problem-solving, communication, and stakeholder management skills.
- Telecom domain Experience is MUST
Qualifications
- Service Now Certified System Administrator (CSA).
- Service Now Certified Implementation Specialist (CIS) in multiple modules.
- Service Now Certified Application Developer (CAD).
- Service Now Certified Technical Architect (CTA) or progress toward certification.
- Experience with Agile/Scrum delivery methodologies.
- #J-18808-Ljbffr
ServiceNow Architect in City of London employer: Energy Jobline ZR
World Wide Technology (WWT) is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Programme Director in London. With a strong focus on employee growth, WWT offers opportunities to lead cutting-edge automation projects while working in a hybrid environment that promotes work-life balance. The company values transparent communication and client-first service, ensuring that employees are empowered to drive meaningful outcomes and develop their skills in a supportive atmosphere.
We think you need these skills to ace ServiceNow Architect in City of London
ServiceNow Architecture
ServiceNow ITSM
ServiceNow ITOM
ServiceNow ITAM
ServiceNow HRSD
ServiceNow CSM
ServiceNow GRC
