Senior Facilities Manager in City of London

Job Description

Boden Group are working with a leading FM provider to recruit an experienced Facilities Manager for a high-profile university contract in London.

This is a key operational leadership role, responsible for overseeing the delivery of hard and soft FM services across a large, complex estate. You will manage performance through a small team of direct reports, with overall responsibility for a wider workforce.

The client is looking for a well-rounded FM professional with true IFM or TFM experience. This does not need to be an engineering-led candidate, but you must be confident around hard services, compliance, contractors, KPIs, SLAs, risk and service delivery.

The role will include:

• Leading day-to-day IFM service delivery across a busy campus environment
• Managing hard and soft FM performance through established management teams
• Building strong relationships with the client, stakeholders and supply chain
• Driving compliance, service standards, reporting and continuous improvement
• Supporting financial performance, KPIs, SLAs and contract retention

We are looking for someone with:

• Experience managing both hard and soft FM within an IFM or TFM environment
• Strong operational leadership and people management experience
• Confidence managing teams through direct reports
• Good commercial awareness and an understanding of compliance and risk
• A collaborative, visible and accountable leadership style

This is a great opportunity to take ownership of a large-scale IFM operation on a prestigious London estate, working with a strong team and a newly appointed senior leadership structure.