At a Glance
- Tasks: Provide on-site technical support to schools, ensuring ICT systems run smoothly.
- Company: Hudson Hill, a leading IT consultancy with 25 years of experience.
- Benefits: Mileage allowance, company laptop, 25 days leave, and professional development opportunities.
- Other info: Join a supportive team with excellent growth prospects in the education sector.
- Why this job: Kickstart your career in IT while making a difference in education.
- Qualifications: A-Level in ICT or equivalent; strong tech skills and communication abilities.
The predicted salary is between 18000 - 25000 £ per year.
Hudson Hill is an IT consultancy based in the North West of England. We offer a range of IT services and support to organisations across the UK. Our team brings together 25 years of experience of solving IT and communications issues for small, medium and corporate level businesses.
We are seeking a proactive and highly organised Schools ICT Engineer to provide on-site technical support across a portfolio of primary and/or secondary schools. This role is essential in ensuring each school’s ICT systems, devices, and infrastructure remain reliable, secure, and fully operational to support teaching and learning.
Responsibilities
- Attend scheduled full-day or half-day on-site visits at assigned schools.
- Carry out routine system maintenance checks, including network health, hardware checks, updates, backups, and security reviews.
- Resolve open helpdesk tickets, ensuring timely and accurate technical support for staff and students.
- Respond to ad-hoc IT requests raised during on-site visits, including device troubleshooting, software support, and classroom technology issues.
- Install, configure, and maintain school ICT equipment such as laptops, desktops, tablets, interactive whiteboards, printers, and network devices.
- Troubleshoot issues related to Wi-Fi, access points, servers, cloud services, and classroom technology.
- Adhere to safeguarding, data protection, and school policies at all times.
Required skills
- Proven experience working within the education sector supporting ICT systems.
- Strong technical knowledge of Windows devices, Microsoft 365, networking, and general IT troubleshooting.
- Excellent communication and customer service skills, with the ability to work independently across multiple school sites.
- Ability to pass and maintain an enhanced DBS check.
- Professional, friendly, and approachable.
- Strong problem-solving ability and attention to detail.
- Reliable, punctual, and committed to delivering high-quality service.
- Able to manage workload effectively across multiple sites.
- Full, clean UK driving licence and willingness to travel between schools (essential).
Beneficial experience
- Experience with school MIS platforms and classroom management technologies.
- Knowledge of safeguarding and ICT best practices in education settings.
- Familiarity with Apple devices, Chromebooks, and MDM platforms.
Entry requirements
- An A-Level in ICT
- Or an International Baccalaureate at Level 3 ICT
- Or a Level 3 apprenticeship in a similar subject
- Or a BTEC Extended Diploma in IT (180 credits)
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website.
Working hours
37.5 hours per week, Monday to Friday 9am – 5pm with 30 minute lunch break. Time off in lieu available for any additional hours worked.
Benefits
- Mileage allowance for travel between school sites.
- Company laptop provided.
- 25 days annual leave plus bank holidays.
- Professional development opportunities, including funded training and certifications.
- Pension scheme participation.
- Private healthcare scheme.
- Supportive team environment with opportunities to grow within the education IT sector.
Future prospects
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the average.
About QA
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.
School ICT Field Engineer Apprentice - On-site & Growth employer: Energy Jobline ZR
Hudson Hill is an exceptional employer, offering a supportive and dynamic work environment for aspiring ICT professionals. With a strong focus on employee growth, we provide extensive professional development opportunities, including funded training and certifications, ensuring that our team members can thrive in the education IT sector. Located in the North West of England, we foster a collaborative culture where your contributions are valued, and you can make a meaningful impact on the schools we serve.
StudySmarter Expert Advice🤫
We think this is how you could land School ICT Field Engineer Apprentice - On-site & Growth
✨Tip Number 1
Network, network, network! Reach out to your contacts in the education sector and let them know you're on the hunt for an ICT role. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Get hands-on experience! Volunteer at local schools or offer to help with their IT needs. This not only boosts your CV but also shows potential employers that you're proactive and passionate about supporting education.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to Windows devices and networking. We recommend practising with a friend or using online resources to build your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace School ICT Field Engineer Apprentice - On-site & Growth
Some tips for your application 🫡
Show Your Passion for IT:Let us see your enthusiasm for technology and education! Share any relevant experiences or projects that highlight your interest in ICT, especially within schools. This will help us understand why you're the perfect fit for this role.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to match the job description. Highlight your technical skills, experience with Windows devices, and any customer service roles you've had. We want to see how you can contribute to our team!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read. Remember, we appreciate clarity and organisation just as much as you do in your work!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows devices, Microsoft 365, and networking. Be ready to discuss your experience with troubleshooting and maintaining ICT systems, as this will show you're prepared for the role.
✨Show Off Your Communication Skills
Since you'll be working with staff and students, it's crucial to demonstrate your excellent communication skills. Practice explaining technical concepts in simple terms, and think of examples where you've successfully helped someone solve an IT issue.
✨Be Ready for Real-World Scenarios
Prepare for situational questions that might relate to on-site visits or troubleshooting scenarios. Think about how you would handle specific issues like Wi-Fi problems or device malfunctions in a school setting, and be ready to share your thought process.
✨Understand the Education Sector
Familiarise yourself with the unique challenges and needs of the education sector. Knowing about safeguarding practices and school policies will not only impress your interviewers but also show that you're committed to providing a safe and effective learning environment.
