At a Glance
- Tasks: Coordinate schedules and assist customers with service-related questions in a fast-paced environment.
- Company: Growing kitchen and bath remodeling company with a supportive team culture.
- Benefits: Competitive pay, health benefits, and performance incentives.
- Other info: Great growth opportunities in operations and project coordination.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Strong communication skills and a proactive, organised mindset.
The predicted salary is between 18 - 22 € per hour.
Residential Kitchen & Bath Remodeling
Full-Time | In-Office Evenings & some weekends
Pay: $18–22/hr + Performance Incentives
Benefits: Health, Dental & Vision Insurance
About the Role
We’re hiring a Scheduling & Logistics Coordinator to assist our operations and installation teams by helping customers navigate scheduling, service, and installation-related questions. This is a fast-paced role for someone who is organized, proactive, and confident communicating with customers and internal teams. You’ll help keep projects moving, ensure follow-through, and create a positive customer experience throughout the process. If you enjoy solving problems, staying organized, and bringing clarity to moving parts, this could be a great fit.
What You’ll Do
- Serve as a primary point of contact for customer questions and service-related communication
- Coordinate scheduling updates, service appointments, and installation follow-up
- Work closely with project managers, installers, and operations teams to keep everyone aligned
- Track customer concerns and ensure issues are resolved in a timely manner
- Communicate clearly and professionally with customers throughout the process
- Maintain accurate notes and updates within CRM and scheduling systems
- Help identify recurring issues and support process improvements
What We’re Looking For
- Strong communication and customer service skills
- Highly organized with strong attention to detail
- Ability to manage multiple tasks and conversations at once
- Problem‑solving mindset with strong follow‑through
- Comfortable working in a fast‑paced environment
- Confident using technology, scheduling systems, and CRM platforms
- Professional, dependable, and team‑oriented
Experience (Not Required)
- Customer service or call center experience
- Service coordination or scheduling experience
- Home improvement, construction, or field service industry experience
- Experience working with subcontractors or operations teams
What Success Looks Like
- Customers feel informed and supported throughout the process
- Scheduling and communication stay organized and efficient
- Customer issues are resolved quickly and professionally
- Internal teams stay aligned and informed
- You help create a smooth experience for both customers and operations teams
What We Offer
- Full‑time stable position with growth opportunity
- Health, dental, and vision insurance
- Performance‑based incentives
- Supportive team environment
- Exposure to operations, project coordination, and leadership growth opportunities
Why Join Us?
We’re a growing kitchen and bath remodeling company completing thousands of projects across the Northeast each year. Our customer care team plays a major role in creating a positive experience for homeowners while supporting a fast‑moving operation. We’re looking for someone dependable, organized, and motivated to grow with us. Apply today to learn more.
Scheduling & Logistics Coordinator in York employer: Energy Jobline ZR
Join our dynamic team in York as a Scheduling & Logistics Coordinator, where you'll play a crucial role in enhancing customer experiences while supporting our fast-paced kitchen and bath remodeling operations. We offer a full-time position with competitive pay, health benefits, and performance incentives, all within a supportive work culture that prioritises employee growth and collaboration. If you're organised, proactive, and eager to contribute to a thriving company, this is the perfect opportunity for you.
StudySmarter Expert Advice🤫
We think this is how you could land Scheduling & Logistics Coordinator in York
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Scheduling & Logistics Coordinator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get your game face on for interviews! Research common questions for scheduling and logistics roles, and practice your answers. Show off your problem-solving skills and how you can keep things organised under pressure.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be a perfect fit for the team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a better chance to stand out in the crowd!
We think you need these skills to ace Scheduling & Logistics Coordinator in York
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Scheduling & Logistics Coordinator role. Highlight your organisational skills and any relevant experience in customer service or scheduling, as these are key for us.
Show Off Your Communication Skills:Since this role involves a lot of communication with customers and internal teams, be sure to showcase your strong communication skills in your application. Use clear and professional language to demonstrate how you can keep everyone informed.
Highlight Problem-Solving Abilities:We love a proactive problem-solver! In your application, share examples of how you've tackled challenges in previous roles. This will show us that you're ready to handle the fast-paced environment we thrive in.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Energy Jobline ZR
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Scheduling & Logistics Coordinator. Familiarise yourself with the key tasks mentioned in the job description, like coordinating schedules and communicating with customers. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, come prepared with examples of how you've successfully managed multiple tasks or projects in the past. You could even bring a simple planner or digital tool to show how you keep track of your responsibilities. This will highlight your proactive approach and attention to detail.
✨Practice Your Communication Style
As a primary point of contact for customers, effective communication is key. Practice articulating your thoughts clearly and professionally. You might want to role-play common customer scenarios with a friend to build your confidence. This will help you convey your problem-solving mindset during the interview.
✨Be Ready to Discuss Technology
Familiarity with scheduling systems and CRM platforms is essential for this position. Brush up on any relevant software you’ve used in the past and be ready to discuss how you’ve leveraged technology to improve processes. Showing that you're comfortable with tech will reassure them that you can hit the ground running.
