At a Glance
- Tasks: Provide advanced IT support and manage infrastructure projects across multiple sites.
- Company: Join Sembcorp, a leading energy company with a focus on innovation.
- Benefits: Negotiable salary, market-leading benefits, annual bonus, and career development opportunities.
- Other info: Dynamic role with opportunities for travel and professional growth.
- Why this job: Make a real impact by enhancing IT systems and supporting diverse teams.
- Qualifications: NVQ level 3 in IT or equivalent, with experience in various IT systems.
The predicted salary is between 40000 - 50000 £ per year.
Infrastructure (3rd Line) Engineer
Reporting to the ITSM Service Delivery Manager
Based in: Wilton
Salary: Negotiable - Whilst all salaries are graded, Sembcorp are keen to attract, retain and develop the highest calibre of colleague. The company also offers a market leading benefits package and annual bonus.
Position overview: To provide advanced Information Technology systems engineering support both hardware and software to SE UK.
Key Roles and Responsibilities:
- Responsible for all LAN/WAN specification/installs/support to all Sembcorp sites in the UK.
- Responsible for server infrastructure specification/installs/support to all Sembcorp sites in the UK.
- Specify and deliver Information Technology hardware/software solutions to meet the needs of the user and SCU UK business strategy.
- Provide deep technical assistance, knowledge, and user support in all aspects of IT to ensure the SCU UK business gets maximum benefit from IT systems.
- Provide deep technical support to Server/Desktop, Local/Wide Area Network (LAN/WAN) infrastructure and all business applications.
- Your time will mainly be spent on management of project work but will include 3rd level repair and advice of IT tickets where appropriate.
- Develop and implement standard Server/Desktop environments, which suit the hardware specification, to give a reliable platform and deliver the results the business requires.
- Give technical advice, configure, and install appropriate hardware/software to the user’s desktop in a professional manner and appropriate timescales, without the need for multiple visits, in order to meet business needs.
- Provide advanced hardware/software configuration, fault finding and problem resolution.
- Provide specialist assistance, knowledge, and support in all aspects of Information Technology use to the Helpdesk and all end users.
- Provide technical advice in the purchase of appropriate hardware/software to meet business and customer requirements.
- Identify areas of cost savings.
- Investigate and trial new technological advances and suggest possible implementation of such technology in order to advance the business.
- Provide user training, hints and tips and other user assistance as required on SCU UK’s systems and applications.
- Be available to support the business during ‘out of core hour’ working time. The role requires the jobholder to be available on call out hours. This will be managed by the business using a formalised rota.
- Support provided will predominately be based on the Wilton site however there will be a requirement to provide support to other UK sites as and when required or on a regular basis.
- Frequent travel to other Sembcorp Energy UK’s sites (due to the locations, sites only accessible via car).
Qualification, Skills & Experience:
- Minimum of a NVQ level 3 or equivalent in Information Technology.
- SharePoint Admin/Design.
- AZ900/AZ104/AZ500/AZ204.
- SCCM Advanced Admin.
- Ivanti Advanced Admin.
- Cisco 1,2, 3 and 4 or equivalent.
- O365 Admin.
- Microsoft AD Admin.
- VMWare Admin.
- VSphere Admin.
- PLAN monitor door access tool Admin.
- Door locking maintainer/installation engineer.
- Grafana Dashboard User.
- Citrix application installer/Admin.
- JAMF/Miradore MDM maintainer/Admin.
- Unify dashboard maintainer and Admin.
- Server 2003-2022 installer and Admin.
- Printer installation and Advanced maintenance engineer.
- Patching of IT assets.
- Ring Central and other telephony management.
- SAP use on raising PR’s.
- Stock management and rotation for warranty purposes.
- Radius Admin.
- Kepware maintainer.
- SAN/3Par/MSA Storage Admin.
- Crowdstrike Admin.
- Cyberark Admin.
- CybergateKeeper Admin.
- ZScaler Admin.
- Fortigate Admin.
Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
3rd Line Engineer in Redcar employer: Energy Jobline ZR
Sembcorp is an exceptional employer, offering a dynamic work environment in Redcar that prioritises employee development and well-being. With a market-leading benefits package, competitive salary, and opportunities for professional growth, Sembcorp fosters a culture of inclusivity and innovation, ensuring that every team member can thrive while contributing to cutting-edge IT solutions across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land 3rd Line Engineer in Redcar
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local tech meetups or online webinars, and don’t be shy to introduce yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software that showcases your technical abilities. This not only boosts your portfolio but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Research common technical questions for a 3rd Line Engineer role and practice your responses. We can help you with mock interviews to build your confidence and nail that job!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team, so don’t miss out on the chance to land that dream job!
We think you need these skills to ace 3rd Line Engineer in Redcar
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the 3rd Line Engineer role. Highlight relevant experience and skills that match the job description, like your expertise in LAN/WAN support or server infrastructure. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention any specific technologies you’ve worked with that are listed in the job description.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex IT issues in the past. We love candidates who can demonstrate their technical prowess and problem-solving abilities, especially in high-pressure situations!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Tech Inside Out
Make sure you brush up on all the technical skills listed in the job description. Be ready to discuss your experience with LAN/WAN, server infrastructure, and any specific technologies like SharePoint or Azure. The more confident you are in your knowledge, the better you'll impress the interviewers.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled complex IT issues in the past. Think about specific scenarios where you provided deep technical support or resolved challenging tickets. This will demonstrate your ability to handle the responsibilities of a 3rd Line Engineer effectively.
✨Understand the Business Needs
Familiarise yourself with Sembcorp's business strategy and how IT supports it. Be ready to discuss how you can contribute to cost savings and technological advancements. Showing that you understand the bigger picture will set you apart from other candidates.
✨Be Ready for On-Call Scenarios
Since the role requires availability during out-of-core hours, be prepared to discuss your flexibility and readiness to support the business when needed. Highlight any previous experience with on-call duties or managing urgent IT issues outside regular hours.
