At a Glance
- Tasks: Lead hands-on process mapping and value stream workshops to improve efficiency.
- Company: Join a leading mobile telecoms company focused on operational excellence.
- Benefits: Competitive pay, opportunities for growth, and a dynamic work environment.
- Other info: Work in a collaborative team, with flexible office days and exciting challenges.
- Why this job: Make a real impact by transforming processes and driving continuous improvement.
- Qualifications: Experience in BPMN 2.0 modelling and value stream mapping required.
The predicted salary is between 40000 - 50000 £ per year.
Process Mapping & Value Stream Specialist - BPMN Contract to the end of the year Mobile Telecoms Reading - this is a workshop led role, so the requirement to be in the office is likely to be 3 days/week, sometimes more. The Process Mapping & Value Stream Specialist plays a key role within the Quality Assurance & Operational Excellence function, supporting transformation into an Infrastructure Manager. You’ll lead hands‑on process discovery and value stream mapping to create clear, standardised views of how work is done today—and how it should operate tomorrow.
Working closely with leaders, operational teams, and the supply chain, you’ll turn complex end‑to‑end processes into clear, practical BPMN 2.0 process models that drive consistency, efficiency, compliance, and continuous improvement.
Why this role matters
Clear, well‑designed processes are essential to safe, compliant, and efficient delivery across the mobile infrastructure operations. This role ensures the organisation understands its end‑to‑end value streams, identifies waste and friction, and embeds standard ways of working that scale as the company's operating model evolves. By combining value stream thinking with detailed process modelling, you’ll help reduce risk, improve flow, and deliver better outcomes for the shareholders.
What you’ll be here to do
You’ll lead and deliver hands‑on process mapping and improvement activity at pace. You’ll:
- Plan, facilitate, and deliver value stream mapping workshops with cross‑functional teams
- Capture end‑to‑end ‘as‑is’ processes, including activities, decisions, roles, systems, controls, and hand‑offs
- Produce high‑quality BPMN 2.0 process models in the process modelling toolset
- Translate insights into pragmatic ‘to‑be’ process options and improvement opportunities
- Identify wastes, constraints, risks, and inefficiencies across value streams
- Document business rules, exceptions, and decision logic clearly and consistently
- Maintain and improve the process landscape with clear ownership and governance
- Support teams to embed processes into day‑to‑day ways of working through clear guidance
- Balance multiple workstreams and deliver high volumes of process documentation personally
Who we’re looking for
You’re a hands‑on business process specialist who enjoys getting close to the detail while keeping sight of the bigger picture. You’re comfortable working at pace, engaging stakeholders, and turning complexity into clarity. You’ll have:
- Strong BPMN 2.0 process modelling experience (as‑is and to‑be)
- Proven value stream mapping facilitation with actionable outputs
- Experience producing high volumes of process documentation personally
- Familiarity with process modelling tools (GBTEC BIC; Visio acceptable)
- A lean, continuous‑improvement mindset and strong communication skills
If you also have the following, we’re especially interested in talking to you:
- Experience in lean‑mature environments, telecoms, or regulated/ISO settings.
Business Process Specialist - Value Stream Mapping in Reading employer: Energy Jobline ZR
As a Business Process Specialist in Reading, you'll join a dynamic team dedicated to driving operational excellence within the mobile telecoms sector. Our collaborative work culture fosters innovation and continuous improvement, providing you with ample opportunities for professional growth and development. With a focus on hands-on process mapping and value stream analysis, you'll play a crucial role in shaping efficient workflows that enhance both employee satisfaction and shareholder value.
