At a Glance
- Tasks: Own and champion process evolution while collaborating with teams to drive improvements.
- Company: Join a forward-thinking company focused on digital transformation and risk management.
- Benefits: Enjoy competitive pay, flexible working, and access to extensive training programmes.
- Other info: Work in a vibrant office with great facilities and opportunities for career progression.
- Why this job: Make a real impact by bridging business growth and risk culture in a dynamic environment.
- Qualifications: Strong analytical skills, experience in process governance, and a passion for technology.
The predicted salary is between 50000 - 65000 € per year.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire
About the role
At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and on our acquisition success, so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks.
What you'll do
- Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows.
- Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain.
- Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes.
- Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross‑functional squad, mapping out end‑to‑end process flows for a key feature or user journey to identify opportunities.
- Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow‑up actions and improvements progressed to completion.
The Outcomes You’ll Drive
- Fostering a Risk‑Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from “compliance as a hurdle” to “risk as a foundation”, ensuring risk is mitigated by design.
- Driving Automated Governance: You will lead the transition toward a digitised control suite, replacing manual touchpoints with automated, data‑driven monitoring to achieve optimum efficiency at scale.
- Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high‑level assurance, turning process reviews into opportunities for continuous improvement.
- Data‑Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritisation and investment across our acquisition platforms.
What we’re looking for
We’re looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross‑functionally. Any experience of digital product management would also be an advantage.
You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. You’re an improvement expert. You have hands‑on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. You speak risk. You have experience in Risk Management, understanding how to design and performance‑test controls to manage and monitor key business risks effectively. You thrive cross‑functionally. You are an adept communicator who can influence cross‑functionally, input into key decisions and drive tangible business results. You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes.
Professional Integrity: You bring a balanced, “customer‑first” approach to decision‑making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes.
Where and how you'll work
This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we’re open to talking about an arrangement that works for you.
What’s in it for you
Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation. We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers). Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season‑ticket loans, cycle to work scheme and enhanced parental leave. Open‑plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head‑office has a fully‑serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café.
Equal Opportunity
Capital One is committed to diversity and inclusion. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com.
Process Manager - Acquisition in Snelston employer: Energy Jobline ZR
At Capital One, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Nottingham office provides a vibrant environment with modern facilities, including a fully-serviced gym and mindfulness rooms, while our commitment to employee growth is evident through extensive training programmes and flexible working arrangements. Join us to make a meaningful impact in a role that champions process excellence and risk management, all while enjoying competitive benefits and a supportive community.
StudySmarter Expert Advice🤫
We think this is how you could land Process Manager - Acquisition in Snelston
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Process Manager gig.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your achievements in process management and risk control. When you get the chance to chat with potential employers, let them see how you can add value to their team.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire and express your interest in working with them. You never know when they might have an opportunity that’s perfect for you.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and stand out from the crowd. Plus, it shows you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Process Manager - Acquisition in Snelston
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for technology and process excellence shine through. We want to see that you’re not just ticking boxes but genuinely excited about the role and how you can contribute to our team.
Be Data-Driven:Since this role is all about bridging data with process management, make sure to highlight any experience you have with data analysis. Share specific examples of how you've used data to drive improvements or influence decisions in your previous roles.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that align with what we’re looking for. Mention methodologies like LEAN or Six Sigma if you’ve got them!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Processes Inside Out
Before the interview, make sure you thoroughly understand the processes relevant to the role of Process Manager - Acquisition. Be ready to discuss how you've previously managed or improved processes, and think about specific examples where you've applied methodologies like LEAN or Six Sigma.
✨Showcase Your Analytical Skills
Since this role requires a high level of numerical ability, prepare to demonstrate your analytical skills. Bring examples of how you've transformed raw data into strategic insights in past roles, and be ready to discuss how you can apply this to enhance acquisition success.
✨Communicate Cross-Functionally
This position involves liaising with various teams, so practice articulating your thoughts clearly and confidently. Think of instances where you've influenced decisions across functions and be prepared to share how you can bridge gaps between teams effectively.
✨Emphasise Risk Management Experience
Given the importance of risk management in this role, highlight your experience in designing and testing controls. Prepare to discuss how you've fostered a risk-aware culture in previous positions and how you plan to do the same in this role.
