At a Glance
- Tasks: Schedule and dispatch work for craft operatives while managing customer enquiries.
- Company: Join a dedicated team in Barnsley focused on service improvement.
- Benefits: Competitive hourly rate, flexible working hours, and immediate start.
- Other info: Opportunity to progress to full planner duties and enhance your career.
- Why this job: Make a real difference in the community while developing your planning skills.
- Qualifications: Strong communication skills and a customer-focused mindset.
The predicted salary is between 29700 - 31000 € per year.
We are seeking a Planning Support Officer to join our team in Barnsley. This role is crucial for scheduling and dispatching work electronically to craft operatives within Construction Services. The successful candidate will contribute to the management of the service and ensure a customer-focused approach. This position requires an immediate start and offers flexible working hours.
Day-to-day of the role:
- Run job queues and book repair appointments with customers in workers’ diaries.
- Handle customer enquiries and provide relief planner support.
- Progress to full planner duties as per the job specification.
- Schedule and dispatch work electronically to individual craft operatives.
- Work closely with the Planning Manager to deliver service improvements.
- Liaise with customers and tenants, responding to their enquiries efficiently.
- Contribute to the development and implementation of new working methods to increase effectiveness and efficiency.
Required Skills
Planning Support Officer in Barnsley employer: Energy Jobline ZR
Join our dynamic team in Barnsley as a Planning Support Officer, where we prioritise a supportive work culture that fosters employee growth and development. With flexible working hours and a focus on customer satisfaction, we offer a rewarding environment that encourages innovation and collaboration, making it an excellent place for those seeking meaningful employment in the construction services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Planning Support Officer in Barnsley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their goals. We want you to shine, so practice common interview questions and think of examples that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Planning Support Officer role. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace Planning Support Officer in Barnsley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Planning Support Officer role. Highlight your relevant experience in scheduling and customer service, as this will show us you understand what we're looking for.
Showcase Your Skills:We want to see your skills in action! Use specific examples from your past work that demonstrate your ability to manage job queues and handle customer enquiries effectively. This will help us picture you in the role.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will make it easier for us to see your potential.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Energy Jobline ZR
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Planning Support Officer. Familiarise yourself with scheduling, dispatching work, and handling customer enquiries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, be ready to discuss your experience in dealing with customers. Prepare examples of how you've handled enquiries or resolved issues in the past. This will demonstrate your ability to contribute positively to the team.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like scheduling conflicts or customer complaints. Think through potential scenarios and how you would approach them, showing your problem-solving skills and adaptability.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the team dynamics or upcoming projects. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
