Physical Therapist Case Manager, Level 2: Home Health in Windsor

At 21st Century Home Health Services (21HHS), we treat every patient with the same empathy, compassion, and understanding we would show our own family. With more than 600 employees, we are the largest home health agency in San Francisco and the fastest‑growing in the Bay Area. Today, we care for more than 4,000 patients across multiple counties and are actively expanding into Marin and Sonoma counties. Our clinicians are dedicated not only to the patients they serve but also to one another. The results speak for themselves: hospital readmission rates at 21HHS consistently remain under 10%, compared to an industry average of over 15%. We’ve also set a new benchmark for employee satisfaction in home health.

Recognized as a 2024 Top Workplace, 21HHS fosters an environment of support, growth, and recognition through open communication and professional development opportunities. Key achievements include:

• San Francisco Chronicle Top Workplaces in the Bay Area – ranked 3rd among all medium‑sized companies and 1st among home health agencies
• Recognition – ranked 12th among medium‑sized healthcare companies nationwide and 1st among home health agencies

Patient and employee feedback on various platforms further validates our commitment to quality care and workplace excellence. By prioritising engagement and satisfaction, 21HHS attracts top clinical talent and delivers outstanding outcomes, cementing our place as a leader in home health.

Please note: All opportunities at 21HHS require being in the field visiting patients in their homes.

In partnership with other clinicians on the case, you will provide skilled services to evaluate and address the needs of individuals in their homes, so they can live safely and productively in their home environment. Your goals as a Physical Therapist Case Manager, Level 2 are to restore function to prevent or minimise following disease or injury and to help the client reach his/her maximum performance/function within the limits of his/her capabilities. You will evaluate and treat patients using medically prescribed physical therapy programs. You will also supervise 2 Physical Therapy Assistants (PTAs) ensuring they are meeting performance standards.

What you’ll do as a Home Health Physical Therapist Case Manager, Level 2:

• Perform an evaluation in the home and develop a care plan and work with PTAs to follow the care plan.
• Help patients with mobility, movement, and help in regaining their independence.
• Create detailed treatment and care plans for each patient.
• Communicate and coordinate with patients’ physicians to ensure a quality level of care.
• Evaluate and report patients’ progress to MD.

Why you Should Come Work for us as a Physical Therapist Case Manager, Level 2:

• Concierge Service: Assist with documentation and administrative tasks
• Flexible work schedules: Create your own schedule and hours
• Targeted territories: zip code based assignments to ensure less time spent driving
• Autonomy: No clocking in/out
• Low turnover/High morale
• Helpful software and communication tools
• Company issued device choice of iPad or Laptop
• Company issued phone number
• Company provided annual membership to MedBridge for CEUs/Training and patient facing HEP
• Mileage/Vehicle Reimbursement – $0.70 per mile between visits
• Outstanding benefits for you and your family including 401(k) with matching, generous PTO, medical, dental, life insurance, employee assistance program (EAP), flexible spending accounts (FSAs), pet insurance and more!
• Competitive compensation with achievable incentive bonus program

Prior to scheduling an in‑person interview, all candidates are required to complete a computer literacy and competency assessment. This is to ensure you are set up for success and can navigate our environment including electronic charting, shared understanding of company values and use of our web‑based communication application. The results of the assessment are confidential and will be used as one of multiple data points included in the hiring decision process.

To be a success as a Physical Therapist:

• Current unrestricted CA Physical Therapist License
• 1+ year experience supervising PTAs in a home health environment is a plus
• Current BLS/CPR Certification
• Valid CA Driver’s License
• Knowledge of local community resources is required
• Knowledge and understanding of individual development and human behavior as it relates to the effects of illness/injury; and of the influence of culture on health care
• Knowledge of state and federal homecare regulatory guidelines
• Experience in home health care is highly desired
• Experience with high acuity patients is a plus
• Experience working with an interdisciplinary team is highly desired
• Case Management fundamentals is highly desired
• Self‑directed
• Empathetic
• Critical thinker
• Outstanding interpersonal skills
• Leadership skills
• Organized

21st Century is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We strictly prohibit discrimination or harassment of any kind, including but not limited to genetic information, or any other characteristic protected under federal, state, or local law.