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For Companies At a Glance
- Tasks: Lead a 40-bed care home, ensuring high-quality dementia care and operational efficiency.
- Company: A reputable care home dedicated to providing exceptional support for residents.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a dynamic team focused on continuous improvement and quality care.
- Why this job: Make a real difference in the lives of residents while leading a passionate team.
- Qualifications: Experience in senior management within health or social care is essential.
The predicted salary is between 40000 - 50000 £ per year.
To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement.
Key Responsibilities
- Leadership & Management
- Provide clear leadership to the administrative and domestic team
- Foster a positive, inclusive, and accountable workplace culture
- Oversee recruitment, retention, and development of staff
- Implement systems and processes to support high quality care and improve operational efficiency
- Ensure effective use of clinical systems and digital services
- Lead on policies and HR processes
- Strategic Oversight
- Contribute to and implement the organisation’s strategic plan
- Identify growth opportunities and service improvements
- Monitor performance against KPIs and drive continuous improvement
- Lead change management initiatives
- Quality & Compliance
- Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements)
- Oversee audits, inspections, and action plans
- Maintain high standards of clinical governance and safeguarding
- Ensure robust policies and procedures are in place and followed
- Operational Management
- Ensure safe staffing levels and effective rota management for the administration and domestic team
- Monitor occupancy levels and admissions processes
- Manage incidents, complaints, and risk effectively
- Financial Management
- Manage budgets, financial planning and reporting
- Monitor income streams including OCC contracts and self-funding
- Work with accountants and the finance officer to ensure financial stability
- Ensure efficient use of resources without compromising care quality
- Identify opportunities to improve income and operational efficiency
- Procurement & Resource Management
- Lead procurement strategy for equipment, supplies, and services
- Negotiate contracts and maintain supplier performance
- Ensure value for money and compliance with procurement policies
- Stakeholder Engagement
- Build strong relationships with families, and external partners
- Liaise with local authorities
- Represent the organisation professionally in all interactions
- Safeguarding & Risk Management
- Ensure robust safeguarding practices are embedded
- Lead on risk assessments and mitigation strategies
- Promote a culture of safety and transparency
Person Specification
Essential Qualifications & Experience
- Proven experience in a senior management role within health or social care
- Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards)
- Demonstrable experience in staff leadership and team development
- Experience in financial management and budget control
- Experience in procurement and contract management
Desirable
- Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care)
- Experience managing care services
Skills & Competencies
- Leadership
- Strong, confident, and empathetic leadership style
- Ability to motivate and inspire teams
- Strategic Thinking
- Ability to think long-term and align operations with organisational goals
- Data-driven decision-making
- Communication
- Excellent verbal and written communication skills
- Ability to engage effectively with diverse stakeholders
- Operational Excellence
- Strong organisational and problem-solving skills
- Ability to manage competing priorities
- Financial & Commercial Awareness
- Understanding of budgets, cost control, and financial reporting
- Commercial awareness in procurement and service delivery
Personal Attributes
- Compassionate and values-driven
- Resilient and adaptable
- High integrity and professionalism
Key Performance Indicators (KPIs)
- Regulatory inspection ratings (e.g. Care Quality Commission)
- Occupancy rates
- Staff turnover and retention
- Budget adherence and family satisfaction
Working Conditions
- On-site role, with participation in the on-call rota out of hours
Other Requirements
- Enhanced DBS check
- Right to work in the UK
Operations Manager in Littlemore in Oxford employer: Energy Jobline ZR
Contact Detail:
Energy Jobline ZR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Littlemore in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or join online forums where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, recent news, and challenges they face. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your leadership stories! Think of specific examples from your past experiences that showcase your ability to lead teams, manage budgets, and ensure compliance. This will make you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare and land that Operations Manager role. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Operations Manager in Littlemore in Oxford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in health or social care, especially in leadership and financial management, to show us you’re the right fit.
Showcase Your Leadership Style: We want to see how you lead! Share examples of how you've motivated teams and fostered a positive workplace culture. This is your chance to demonstrate your strong, confident, and empathetic leadership style.
Be Data-Driven: Since we value strategic thinking, include any data-driven decisions you've made in previous roles. Show us how you’ve used KPIs to drive continuous improvement and operational excellence.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Stuff
Make sure you’re well-versed in the regulatory frameworks, especially the Care Quality Commission standards. Brush up on your knowledge of dementia care and be ready to discuss how you’ve implemented compliance measures in previous roles.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership and management skills. Think about times when you fostered a positive workplace culture or successfully led a team through change. Be ready to share how you motivate and inspire others.
✨Be Financially Savvy
Since financial management is key for this role, come prepared to discuss your experience with budgets and financial planning. Have specific examples of how you’ve improved operational efficiency or managed costs without compromising care quality.
✨Engage with Stakeholders
Think about how you’ve built relationships with families, local authorities, and external partners in the past. Be ready to talk about your communication strategies and how you ensure transparency and safety in your operations.