At a Glance
- Tasks: Drive a service truck to clean and maintain portable restrooms at various locations.
- Company: Join United Site Services, the leader in site services with a focus on teamwork and excellence.
- Benefits: Enjoy 401k matching, health benefits, paid time off, and employee discounts.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be the heart of our operations and make a real difference in customer satisfaction.
- Qualifications: Must have two years of driving experience and excellent customer service skills.
The predicted salary is between 19.49 - 26.32 € per hour.
About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Overview: The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.
Responsibilities:
- Perform basic service truck driving functions in accordance with USS and DOT requirements.
- Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
- Perform duties by sitting, standing, stooping, kneeling, crouching or crawling.
- Conduct portable toilets servicing to USS 8 point service standard.
- Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
- Ability to be flexible in order to meet customer needs when routes need to be adjusted or changed.
- Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
- Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.
Qualifications:
- Minimum two years of commercial driving experience.
- Valid Driver License (CDL or non-commercial).
- Excellent time management, customer service and communication skills.
- Strong problem-solving and decision making skills.
Physical Requirements:
- Sit while driving and stand while servicing products.
- Use hands and fingers to handle, control or feel objects tools or controls.
- Repeat the same movements.
- See details of objects that are less than a few feet away and also at greater distance.
- Speak clearly so customers can understand.
- Understand the speech of another person.
- Hear sounds and recognize the difference between them.
- Walk up to 30 minutes at a time without exertion.
- Enter and exit equipment by stepping and kneeling.
- Lift up to 40lbs from your waist to your shoulders.
- Lifting 30lbs from the floor to your head.
- Crouch and squat.
- Push 100lbs and pull 100lbs horizontally.
Benefit Summary: All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
- Holiday & Paid Time Off (pro-rated for Part-Time employees)
- Medical/Pharmacy
- Dental
- Vision
- Employer-Paid Short-Term
- Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
- Voluntary Employee Life & Accidental Death and Dismemberment
- Voluntary Spousal Life
- Voluntary Dependent Life
- Hospital Indemnity, Accident and Critical Illness
- Commuter/Transit Account
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Health Savings Account
- 401(k) with employer match
- Employer-Paid Employee Assistance Program (EAP)
- Employee Discounts
Salary Range: $19.49 – $26.32 / hour
EEO Statement: United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis.
Service Technician - 401k Matching up to 6% in Nottingham employer: Energy Jobline ZR
United Site Services is an exceptional employer that prioritises the well-being and growth of its employees, offering a comprehensive benefits package including 401k matching up to 6%, medical, dental, and vision coverage. Our collaborative work culture fosters teamwork and continuous improvement, ensuring that every Service Technician feels valued and empowered to deliver outstanding service. Located in Nottingham, we provide unique opportunities for professional development and a supportive environment where your contributions directly impact our customers' success.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician - 401k Matching up to 6% in Nottingham
✨Tip Number 1
Get to know the company! Research United Site Services and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and answers with a friend or in front of a mirror. This will boost your confidence and help you articulate your skills and experiences clearly.
✨Tip Number 3
Show off your customer service skills! As a Service Technician, you'll be interacting with customers regularly. Be ready to share examples of how you've handled customer interactions in the past, especially when things didn't go as planned.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the USS team. Don’t miss out on this opportunity!
We think you need these skills to ace Service Technician - 401k Matching up to 6% in Nottingham
Some tips for your application 🫡
Show Your Driving Experience:Make sure to highlight your commercial driving experience in your application. We want to see that you’ve got the skills to handle a service truck safely and efficiently, so don’t hold back on those details!
Emphasise Customer Service Skills:Since this role involves interacting with customers, it’s crucial to showcase your customer service skills. Share examples of how you've gone above and beyond to meet customer needs in your previous roles.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Service Technician role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Technician at United Site Services. Familiarise yourself with their 8 point service standard and be ready to discuss how your experience aligns with their expectations.
✨Show Off Your Customer Service Skills
Since this role involves direct interaction with customers, prepare examples of how you've successfully handled customer service situations in the past. Highlight your communication skills and ability to adapt to changing needs.
✨Safety First!
Understand the importance of safety in this role. Be prepared to discuss how you prioritise safety in your work, especially when it comes to driving and servicing equipment. Mention any relevant training or certifications you have.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest and helps you determine if it's the right fit for you.