At a Glance
- Tasks: Service and maintain Canon print devices while ensuring customer satisfaction.
- Company: Join a leading managed print provider with a focus on quality and teamwork.
- Benefits: Negotiable salary, company car, pension scheme, and ongoing training.
- Other info: Enjoy a stable role with excellent career development opportunities.
- Why this job: Be part of a supportive team and work with cutting-edge print technology.
- Qualifications: Experience with Canon MFDs and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
This is a great opportunity for a Field Service Engineer to join a well-established, market-leading managed print provider that genuinely invests in its people and service function.
You’ll be working with a Canon platinum partner, supported by a collaborative and experienced service team, with realistic workloads and a strong emphasis on quality, not volume.
The Role
You’ll be responsible for servicing, maintaining, and supporting Canon MFDs, ImagePRESS, and Pro-Print devices, including Fiery controllers and network integration. The role is field based, covering the East and South Midlands and surrounding areas, with a strong focus on first-time fix and customer satisfaction.
What you’ll be doing
- Servicing and maintaining Canon MFD and production print devices
- Supporting and configuring Fiery controllers and workflows
- Installing devices and integrating them into customer networks
- Setting up scan-to-email and scan-to-folder solutions
- Diagnosing faults and resolving issues efficiently
- Building strong relationships with customers
- Keeping service records accurate and up to date
What we’re looking for
- A skilled field service engineer, who has gained exposure to all/any of the following: Canon MFDs, ImagePRESS, and Pro-Print equipment (or a mixture of any of these)
- Comfortable working with Fiery controllers
- Good understanding of networked print environments
- Strong fault-finding and problem-solving skills
- Great customer service skills
- Full UK driving licence and right to work in the UK.
What’s in it for you?
- A salary which is open to discussion based on knowledge and experience
- Company car and fuel card
- Pension scheme
- Ongoing training and development with a Canon certified partner
- Supportive, collaborative team environment
- Long-term, stable role within a respected business
If you're a skilled photocopier or print production engineer with exposure to Canon equipment, looking to work for a highly reputable business, please get in touch for further details.
Field Service Engineer - Production Print Equipment in Nottingham employer: Energy Jobline ZR
Join a leading managed print provider in Nottingham, where your skills as a Field Service Engineer will be valued and nurtured. With a strong focus on employee development, a supportive team culture, and a commitment to quality service, you'll enjoy a stable career with opportunities for ongoing training and growth while working with cutting-edge Canon technology.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Production Print Equipment in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the print industry, especially those who might know about opportunities with Canon or similar companies. A friendly chat can sometimes lead to job openings that aren't even advertised.
✨Tip Number 2
Show off your skills! If you have experience with Canon MFDs or Fiery controllers, make sure to highlight that in conversations. Bring along examples of your work or any relevant certifications to back up your claims.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you’re interested in, like the one in Nottingham. Express your enthusiasm and ask if they have any upcoming roles that suit your skills.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to get your foot in the door. Plus, it shows you’re serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Field Service Engineer - Production Print Equipment in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Canon MFDs and production print equipment. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about field service engineering and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've diagnosed and resolved issues in the past. We love candidates who can think on their feet and keep customer satisfaction at the forefront!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Canon Gear
Make sure you brush up on your knowledge of Canon MFDs, ImagePRESS, and Pro-Print devices. Familiarise yourself with their features and common issues, as this will show your potential employer that you're not just a technician, but someone who understands the equipment inside out.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and resolved faults efficiently. Think about times when you’ve had to troubleshoot under pressure and how you managed to keep customer satisfaction high. This will highlight your strong fault-finding abilities.
✨Demonstrate Your Customer Service Savvy
Since building strong relationships with customers is key, be ready to share experiences where you’ve gone above and beyond for clients. Talk about how you handle difficult situations and ensure customer satisfaction, as this will resonate well with the interviewers.
✨Get Familiar with Network Integration
As the role involves integrating devices into customer networks, it’s crucial to understand networked print environments. Brush up on your knowledge of Fiery controllers and workflows, and be prepared to discuss how you would approach setting up scan-to-email and scan-to-folder solutions.
