At a Glance
- Tasks: Ensure performance and safety of loading systems through maintenance and repairs.
- Company: Global leader in loading and unloading solutions with a collaborative culture.
- Benefits: Competitive salary, ongoing training, and opportunities for career development.
- Other info: Opportunity to travel across the UK and internationally while building strong customer relationships.
- Why this job: Join a dynamic team and work with cutting-edge technology in a hands-on role.
- Qualifications: City & Guilds or engineering apprenticeship in electrical or mechanical engineering required.
The predicted salary is between 55000 - 68750 £ per year.
Location: North East
About the Company
Our client is a global leader in providing world‑class loading and unloading solutions to logistics, manufacturing, FMCG, and parcel handling organisations. They design, manufacture, install, and service both automatic and manual loading systems from facilities in the UK, USA, and the Netherlands.
The Role
As a Field Service Engineer, you’ll play a key role in ensuring the ongoing performance, reliability, and safety of our clients’ systems. Working both independently and as part of a wider engineering team, you’ll carry out planned preventative maintenance (PPM), fault finding, repairs, and improvement initiatives across customer sites. You’ll also take part in a call‑out rota and support installations and maintenance activities across the UK and occasionally overseas.
Key Responsibilities
- Carry out planned preventative maintenance (PPM) in line with schedules and contractual requirements
- Diagnose and repair both mechanical and electrical faults
- Identify and recommend improvements to equipment and maintenance processes
- Participate in the service and call‑out rota
- Ensure all work is completed safely and in compliance with Health & Safety legislation
- Maintain accurate records, reports, and professional written communication
- Liaise with engineering, operations, and customer teams to support innovation and continuous improvement
- Effectively manage workload, time, and priorities
- Report incidents, accidents, and near misses promptly, contributing to preventative strategies
- Comply with all company, client, and statutory Health & Safety policies; follow safe working practices, COSHH, fire, hygiene, and site rules; remain aware of site‑specific hazards and actively promote a safe working environment
Training & Development
- Attend performance development reviews (PDRs) and take ownership of your ongoing training
- Participate in company and legislative training as required
Additional Responsibilities
- Provide support to other UK and international sites when required
- Safeguard company and client property and equipment
- Build and maintain strong relationships with customers and colleagues
- Escalate issues and customer concerns appropriately
- Share best practices and process improvements across the team
About You
Essential Qualifications & Experience
- City & Guilds qualification or completion of a recognised engineering apprenticeship in electrical or mechanical engineering
- Proven experience in a similar engineering environment (e.g. logistics, FMCG, manufacturing, or parcel handling) working with conveyor systems
- Strong background in delivering PPM schedules, KPIs, and services on customer sites
- Experience working in environments with robust permit‑to‑work systems
- Technically competent in mechanical and electrical systems within distribution or sortation environments would be ideal
Desirable Technical Experience
- Conveyor Systems (essential)
- Inverter drives
- SCADA systems
- PLC / PC‑based control systems
- Profibus, AS‑i networks
Skills & Attributes
- Multi‑skilled, proactive, and self‑motivated engineer
- Comfortable working independently and using initiative
- Excellent time management and organisational skills
- Strong communication and interpersonal skills
- Confident producing reports and written documentation
- Able to work under pressure and to tight deadlines
- Willingness to travel across the UK and occasionally abroad
- Ability to build long‑term, trusted relationships with customers
What’s on Offer
- Full product/systems training
- Opportunity to work with industry‑leading technology
- Ongoing training and career development
- Varied and challenging role with autonomy and responsibility
- Collaborative and supportive engineering team
- Competitive salary and benefits package (dependent on experience)
- Earnings potential £55k+ with overtime
If you’re a motivated Field Service Engineer looking for a hands‑on, technically challenging role with a global engineering business, we’d love to hear from you.
Field Service Engineer North East in Newcastle upon Tyne employer: Energy Jobline ZR
As a Field Service Engineer with our client, a global leader in loading and unloading solutions, you will thrive in a dynamic work environment that prioritises innovation and employee development. The company offers comprehensive training, competitive salaries, and a collaborative culture that encourages autonomy and responsibility, making it an excellent employer for those seeking meaningful and rewarding careers in engineering. Located in Newcastle upon Tyne, you will have the opportunity to work with cutting-edge technology while building strong relationships with clients and colleagues across the UK and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer North East in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local engineering meetups, or join relevant online forums. You never know who might have a lead on your next Field Service Engineer role!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with conveyor systems and PPM schedules. Make sure they know you're the multi-skilled engineer they've been looking for!
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your knowledge of mechanical and electrical systems, and be ready to discuss how you've tackled challenges in past roles. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Field Service Engineer North East in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with mechanical and electrical systems, especially if you've worked with conveyor systems. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills:Since you'll be liaising with customers and colleagues, it's important to showcase your strong communication skills in your application. Use clear and professional language, and don’t forget to mention any experience you have in producing reports or documentation.
Highlight Your Problem-Solving Abilities:As a Field Service Engineer, diagnosing and repairing faults is key. In your application, share specific examples of how you've tackled challenges in previous roles. We love to see proactive problem solvers who can think on their feet!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around conveyor systems and electrical/mechanical engineering. Be ready to discuss your experience with PPM schedules and any relevant KPIs you've achieved in previous roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and repaired faults in the past. Think about specific challenges you've faced and how you approached them, as this will demonstrate your ability to think on your feet and handle pressure.
✨Communicate Clearly
Since you'll be liaising with various teams, practice articulating your thoughts clearly and professionally. Bring along a few written reports or documentation samples to showcase your communication skills and attention to detail.
✨Emphasise Safety Awareness
Familiarise yourself with Health & Safety legislation relevant to the role. Be prepared to discuss how you've maintained safety standards in previous positions and how you plan to promote a safe working environment in this new role.
