At a Glance
- Tasks: Lead a team to deliver top-notch IT support and improve service quality.
- Company: Join a dynamic energy company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Exciting role with opportunities for growth in a fast-paced industry.
- Why this job: Make a real difference in IT operations while leading a passionate team.
- Qualifications: ITIL certification and strong management experience in an MSP setting.
The predicted salary is between 40000 - 50000 £ per year.
Energy Jobline ZR is looking for a Technical Operations Manager in Omagh, Northern Ireland.
The role involves leading a team of approximately 14 technical staff, overseeing service desk operations, and ensuring high-quality IT support in line with SLAs.
The successful candidate will hold an ITIL certification and have strong managerial experience in an MSP environment.
Key responsibilities include incident management and continual service improvement, emphasizing customer satisfaction.
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We think you need these skills to ace MSP Technical Operations Lead – Omagh
ITIL Certification
Managerial Experience
Service Desk Operations
Incident Management
Continual Service Improvement
Customer Satisfaction
Team Leadership
