At a Glance
- Tasks: Drive a service truck to clean and maintain portable restrooms, ensuring top-notch customer service.
- Company: Join United Site Services, a leader in portable sanitation with a commitment to safety and quality.
- Benefits: Enjoy 401k matching, health benefits, paid time off, and employee discounts.
- Other info: Flexible hours and opportunities for growth in a supportive team environment.
- Why this job: Be the backbone of our operations while making a real difference in customer satisfaction.
- Qualifications: Must have two years of driving experience and excellent communication skills.
The predicted salary is between 19.49 - 26.32 £ per hour.
The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.
Responsibilities
- Perform basic service truck driving functions in accordance with USS and DOT requirements.
- Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
- Perform duties by sitting, standing, stooping, kneeling, crouching or crawling.
- Conduct portable toilets servicing to USS 8 point service standard.
- Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
- Ability to be flexible in order to meet customer needs when routes need to be adjusted or changed.
- Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
- Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.
Qualifications
- Minimum two years of commercial driving experience.
- Valid Driver License (CDL or non-commercial).
- Excellent time management, customer service and communication skills.
- Strong problem-solving and decision making skills.
Physical Requirements
- Sit while driving and stand while servicing products.
- Use hands and fingers to handle, control or feel objects tools or controls.
- Repeat the same movements.
- See details of objects that are less than a few feet away and also at greater distance.
- Speak clearly so customers can understand.
- Understand the speech of another person.
- Hear sounds and recognize the difference between them.
- Walk up to 30 minutes at a time without exertion.
- Enter and exit equipment by stepping and kneeling.
- Lift up to 40lbs from your waist to your shoulders.
- Lifting 30lbs from the floor to your head.
- Crouch and squat.
- Push 100lbs and pull 100lbs horizontally.
Benefit Summary
All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
- Holiday & Paid Time Off (pro-rated for Part-Time employees)
- Medical/Pharmacy
- Dental
- Vision
- Employer-Paid Short-Term
- Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
- Voluntary Employee Life & Accidental Death and Dismemberment
- Voluntary Spousal Life
- Voluntary Dependent Life
- Hospital Indemnity, Accident and Critical Illness
- Commuter/Transit Account
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Health Savings Account
- 401(k) with employer match
- Employer-Paid Employee Assistance Program (EAP)
- Employee Discounts
Salary Range: $19.49 – $26.32 / hour
EEO Statement
United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis.
Service Technician - 401k Matching up to 6% in Melrose employer: Energy Jobline ZR
At United Site Services, we pride ourselves on being an excellent employer, offering a supportive work culture that values safety and customer service. Our employees enjoy comprehensive benefits, including 401k matching up to 6%, medical and dental coverage, and opportunities for professional growth in a dynamic environment. Working in Melrose, you'll be part of a dedicated team that plays a crucial role in delivering essential services while enjoying a flexible schedule and a commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician - 401k Matching up to 6% in Melrose
✨Tip Number 1
Get to know the company! Research United Site Services and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role involves interacting with customers, think of scenarios where you might need to solve problems or adjust to their needs. Role-playing these situations can boost your confidence.
✨Tip Number 3
Be ready to talk about your driving experience! Highlight your commercial driving background and any relevant safety training. This shows you’re not just a driver, but someone who prioritises safety and efficiency on the road.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at United Site Services.
We think you need these skills to ace Service Technician - 401k Matching up to 6% in Melrose
Some tips for your application 🫡
Show Off Your Driving Experience:Make sure to highlight your commercial driving experience in your application. We want to see that you’ve got the skills to handle our service truck safely and efficiently, so don’t hold back on those details!
Emphasise Customer Service Skills:Since this role involves interacting with customers, it’s crucial to showcase your customer service skills. Share examples of how you've gone above and beyond to meet customer needs in your previous roles.
Be Clear About Your Flexibility:Flexibility is key in this job, so let us know how you can adapt to changing routes or customer requests. A quick note about your problem-solving abilities will also go a long way!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you started on your journey with us!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Stuff
Familiarise yourself with the responsibilities of a Service Technician. Understand the basics of operating a service truck, and be ready to discuss how you would handle various customer service scenarios. This shows that you're not just interested in the job, but that you’re prepared for it.
✨Safety First
Since safety is a big part of the role, be prepared to talk about your understanding of safety standards, both for driving and servicing portable restrooms. Share any relevant experiences where you prioritised safety in your previous roles.
✨Show Off Your Flexibility
The job requires flexibility to meet customer needs. Think of examples from your past work where you had to adapt quickly to changing situations or customer requests. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice explaining complex ideas simply and clearly. During the interview, make sure to listen actively and respond thoughtfully to show that you can engage effectively with customers and team members alike.
