At a Glance
- Tasks: Drive a service truck to clean and maintain portable restrooms at various locations.
- Company: Join United Site Services, the leader in site services with a focus on teamwork and excellence.
- Benefits: Enjoy 401k matching, health benefits, paid time off, and employee discounts.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be the backbone of our operations while making a real difference for customers.
- Qualifications: Must have two years of driving experience and strong customer service skills.
The predicted salary is between 19.49 - 26.32 € per hour.
About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Overview: The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.
Responsibilities:
- Perform basic service truck driving functions in accordance with USS and DOT requirements.
- Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
- Perform duties by sitting, standing, stooping, kneeling, crouching or crawling.
- Conduct portable toilets servicing to USS 8 point service standard.
- Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
- Ability to be flexible in order to meet customer needs when routes need to be adjusted or changed.
- Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
- Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.
Qualifications:
- Minimum two years of commercial driving experience.
- Valid Driver License (CDL or non-commercial).
- Excellent time management, customer service and communication skills.
- Strong problem-solving and decision making skills.
Physical Requirements:
- Sit while driving and stand while servicing products.
- Use hands and fingers to handle, control or feel objects tools or controls.
- Repeat the same movements.
- See details of objects that are less than a few feet away and also at greater distance.
- Speak clearly so customers can understand.
- Understand the speech of another person.
- Hear sounds and recognize the difference between them.
- Walk up to 30 minutes at a time without exertion.
- Enter and exit equipment by stepping and kneeling.
- Lift up to 40lbs from your waist to your shoulders.
- Lifting 30lbs from the floor to your head.
- Crouch and squat.
- Push 100lbs and pull 100lbs horizontally.
Benefit Summary: All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
- Holiday & Paid Time Off (pro-rated for Part-Time employees).
- Medical/Pharmacy.
- Dental.
- Vision.
- Employer-Paid Short-Term.
- Employer-Paid Employee Basic Life & Accidental Death and Dismemberment.
- Voluntary Employee Life & Accidental Death and Dismemberment.
- Voluntary Spousal Life.
- Voluntary Dependent Life.
- Hospital Indemnity, Accident and Critical Illness.
- Commuter/Transit Account.
- Healthcare Flexible Spending Account.
- Dependent Care Flexible Spending Account.
- Health Savings Account.
- 401(k) with employer match.
- Employer-Paid Employee Assistance Program (EAP).
- Employee Discounts.
Salary Range: $19.49 – $26.32 / hour.
EEO Statement: United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis.
Service Technician - 401k Matching up to 6% in Manchester employer: Energy Jobline ZR
United Site Services is an exceptional employer that prioritises the well-being and growth of its employees, offering a comprehensive benefits package including 401k matching up to 6%, medical, dental, and vision coverage. Our collaborative work culture fosters teamwork and continuous improvement, ensuring that every Service Technician feels valued and empowered to deliver outstanding service while enjoying opportunities for personal and professional development in the vibrant city of Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician - 401k Matching up to 6% in Manchester
✨Tip Number 1
Get to know the company! Research United Site Services and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Service Technician, you'll be interacting with customers regularly. Role-play scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Be ready to talk about your driving experience! Highlight your commercial driving background and any relevant safety training you've had. This is crucial for the role, so make sure it shines through in your discussions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us.
We think you need these skills to ace Service Technician - 401k Matching up to 6% in Manchester
Some tips for your application 🫡
Show Your Driving Experience:Make sure to highlight your commercial driving experience in your application. We want to see that you’ve got the skills to handle a service truck safely and efficiently, so don’t hold back on those details!
Emphasise Customer Service Skills:Since you'll be interacting with customers on-site, it’s crucial to showcase your customer service skills. Share examples of how you've gone above and beyond to meet customer needs in previous roles.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your qualifications shine through!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at United Site Services!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Technician at United Site Services. Familiarise yourself with their 8-point service standard and be ready to discuss how your experience aligns with their expectations.
✨Show Off Your Customer Service Skills
Since this role involves direct interaction with customers, prepare examples of how you've successfully handled customer service situations in the past. Highlight your communication skills and ability to adapt to changing needs.
✨Safety First!
Be prepared to talk about safety protocols and your experience with them. United Site Services values safety highly, so demonstrating your understanding of DOT requirements and safe driving practices will show you're a responsible candidate.
✨Flexibility is Key
The job requires flexibility in meeting customer needs. Think of instances where you've had to adjust plans on the fly or accommodate unexpected changes. This will demonstrate your problem-solving skills and adaptability.