At a Glance
- Tasks: Be the go-to person for shareholders, handling queries and processing trades with top-notch service.
- Company: Join Pontoon, a dynamic company in the banking sector with a supportive culture.
- Benefits: Enjoy a competitive salary, hybrid work model, and opportunities for training and career growth.
- Other info: Flexible four-day work week with a focus on personal and professional development.
- Why this job: Make a real difference in customer experiences while developing your skills in a regulated environment.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 31500 - 31500 £ per year.
Pontoon is seeking a Customer Service Representative for a 12‑month assignment in Manchester with a four‑day‑per‑week in‑office hybrid model and a salary circa £31,500 per year.
You will be the primary contact for shareholders via phone, email, web chat and letters, delivering high‑quality service, handling queries, processing trades where needed, and ensuring accuracy and compliance in a regulated banking environment.
Training and career growth are supported.
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