At a Glance
- Tasks: Lead major IT outsourcing projects and manage service transitions.
- Company: Dynamic tech company based in London with a hybrid work model.
- Benefits: Competitive day rate, flexible working, and opportunity for impactful leadership.
- Other info: Join a collaborative team and drive successful project outcomes.
- Why this job: Make a real difference by managing significant IT transformations.
- Qualifications: Proven experience in IT outsourcing and strong stakeholder management skills.
Contract: 6 Months Initial Term
Day Rate: £500–£650 per day (Inside/Outside to be confirmed)
Location: Hybrid – London (approximately 2 days per week onsite)
Overview
We are seeking an experienced Senior Project Manager to lead the implementation of a major IT outsourcing programme involving the transition of Service Desk and Access Management (IAM) services from a UK-based operation to an established India-based managed service provider. The successful candidate will take ownership of the implementation, supplier onboarding, transition planning, stakeholder management, and organisational change activities required to successfully move services to the new provider.
Key Responsibilities
- Lead the implementation of outsourced Service Desk and IAM services.
- Manage the transition from an existing UK-based operation to an India-based managed service provider.
- Develop and execute detailed transition and implementation plans.
- Coordinate business, technology, operational and HR workstreams.
- Drive supplier onboarding and service transition activities.
- Manage risks, issues, governance and programme reporting.
- Work closely with HR to manage organisational impacts, including consultation and redundancy-related activities.
- Ensure service continuity throughout the transition period.
- Deliver a successful operational handover to the new provider.
Essential Experience
- Proven experience implementing IT outsourcing programmes.
- Demonstrable experience transitioning Service Desk operations to offshore providers, ideally India-based organisations.
- Experience delivering Access Management (IAM) outsourcing or transformation initiatives.
- Strong stakeholder management skills across technology and business teams.
- Experience managing organisational change and workforce impacts associated with outsourcing programmes.
- Hands-on delivery approach with a track record of getting programmes over the line.
Desirable Experience
- Experience with ServiceNow.
- ITIL service management knowledge.
- Experience onboarding managed service providers and delivering service transitions.
Candidate Profile
This role requires a practical, hands-on Senior Project Manager who has delivered similar outsourcing programmes before and can demonstrate successful implementation outcomes. We are looking for someone who can arrive, take ownership, and ensure the transition is completed successfully.
Senior Information Technology Project Manager in London employer: Energy Jobline ZR
Join a forward-thinking organisation in London that values innovation and collaboration, offering a dynamic work culture where your expertise in IT outsourcing will be recognised and rewarded. With a strong focus on employee growth, you will have access to professional development opportunities and the chance to lead impactful projects that shape the future of IT services. Enjoy the flexibility of a hybrid working model, allowing you to balance your professional and personal life while contributing to meaningful change within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Information Technology Project Manager in London
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When you spot an opening at Energy Jobline ZR that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Senior Information Technology Project Manager in London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Energy Jobline ZR, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Energy Jobline ZR can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Energy Jobline ZR will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Energy Jobline ZR
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Energy Jobline ZR. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Energy Jobline ZR.
