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- Tasks: Lead daily operations in a fast-paced digital gaming environment and ensure smooth execution.
- Company: Join a rapidly scaling iGaming business in the heart of London.
- Benefits: Competitive salary up to €90k, bonuses, and hybrid working options.
- Other info: Dynamic role with opportunities for growth in a vibrant industry.
- Why this job: Be at the forefront of digital gaming and enhance player experiences.
- Qualifications: Experience in iGaming or digital entertainment with strong analytical and communication skills.
The predicted salary is between 75000 - 90000 £ per year.
We are supporting the search for an experienced Operations Manager to take ownership of day-to-day operational delivery within a fast-scaling digital gaming business operating in regulated markets. This is a senior, hands-on role focused on ensuring smooth execution across product operations, supplier coordination, performance monitoring, and cross-functional delivery. You will act as a central point between commercial, product, marketing, and technical teams to ensure operational stability and strong player experience outcomes.
What you'll be responsible for:
- Lead and coordinate daily operational activity across digital gaming products, ensuring smooth end-to-end execution and platform reliability.
- Oversee game and product releases, ensuring correct configuration, compliance alignment, and operational readiness.
- Manage relationships with external suppliers and partners, ensuring service levels, delivery timelines, and operational standards are met.
- Monitor performance metrics across products, identifying issues, trends, and opportunities for optimisation.
- Support incident and issue management, ensuring fast resolution and clear internal communication during live operational events.
- Work closely with product and technical teams to ensure improvements are properly prioritised and delivered.
- Maintain oversight of operational risks, including system issues, player-impacting incidents, and supplier dependencies.
- Contribute to reporting for senior leadership, highlighting performance, risks, and key operational insights.
- Support continuous improvement of internal processes, workflows, and operational frameworks.
What we're looking for:
- Several years of experience in iGaming, online gaming, sportsbook, casino, or digital entertainment operations.
- Strong understanding of end-to-end operational delivery in a fast-paced digital environment.
- Experience working with product, tech, or commercial teams in a cross-functional setup.
- Confident managing third-party suppliers or platform partners.
- Strong analytical mindset with the ability to interpret performance data and operational trends.
- Comfortable working in high-pressure, fast-moving environments with shifting priorities.
- Strong communication skills and ability to coordinate across multiple stakeholders.
Operations Manager in City of London employer: Energy Jobline ZR
Contact Detail:
Energy Jobline ZR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the iGaming industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Know their latest game releases and any recent news. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing your experience in operational delivery.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Operations Manager role. Highlight your experience in iGaming and digital environments, and don’t forget to showcase your skills in managing cross-functional teams and supplier relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Mention specific experiences that align with the responsibilities listed in the job description, especially around operational delivery and performance monitoring.
Show Off Your Analytical Skills: Since we’re looking for someone with a strong analytical mindset, make sure to include examples of how you've used data to drive decisions or improve processes in your previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your iGaming Stuff
Make sure you brush up on your knowledge of the iGaming and digital gaming environment. Understand the latest trends, regulations, and technologies in the industry. This will not only show your passion but also demonstrate that you're ready to hit the ground running.
✨Showcase Your Operational Skills
Prepare specific examples from your past experiences where you've successfully managed operations in a fast-paced environment. Highlight your ability to coordinate between teams, manage suppliers, and ensure smooth execution. Use metrics to back up your achievements!
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to operational challenges. Think about how you would handle incidents, manage performance metrics, or improve processes. Practising these scenarios can help you articulate your thought process clearly.
✨Communicate Like a Pro
Since this role involves liaising with various stakeholders, practice your communication skills. Be clear and concise when discussing your ideas and experiences. Show that you can adapt your communication style to different audiences, whether they’re technical teams or commercial partners.