At a Glance
- Tasks: Patrol areas, enforce parking rules, and assist the public with inquiries.
- Company: Join a reputable housing provider dedicated to community services.
- Benefits: Competitive pay, full uniform provided, and supportive team environment.
- Other info: Work outdoors, flexible shifts, and council vehicle provided for patrol duties.
- Why this job: Gain valuable experience while making a difference in your community.
- Qualifications: Level 2 City & Guilds in Parking Enforcement and customer service experience required.
The predicted salary is between 33280 - 35840 £ per year.
Pertemps Network Group are currently recruiting for Civil Enforcement Officers to join a reputable housing provider within their Parking Services team.
Rate: £16-£17 PAYE per/hr
Contract: Temporary
Working Pattern: Full-time | Shift-based (5 over 7 days)
Client: Reputable Housing Provider
Working Model: Fully Onsite
This is a frontline enforcement role responsible for monitoring and enforcing parking regulations across on-street and off-street locations, including controlled parking zones and pay-and-display areas. You will play a key role in maintaining compliance with parking legislation while delivering a professional and customer-focused service to visitors.
Key Responsibilities- Patrol designated areas to identify parking contraventions
- Issue Penalty Charge Notices (PCNs) using handheld devices
- Monitor CCTV and camera-based enforcement systems
- Record accurate evidence including photographs and written reports
- Ensure signage and road markings are compliant and report defects
- Provide assistance and respond to public enquiries professionally
- Maintain communication with control teams via radio systems
- Drive or operate council-issued vehicles in line with procedures
- Report abandoned vehicles, defects, or safety concerns
- Attend hearings or tribunals where required
- Work collaboratively with internal teams, police, and external partners
- Level 2 City & Guilds or WAMITAB in Parking Enforcement and Conflict Management
- Full UK Driving Licence
- Experience working in a customer-facing or public service environment
- Ability to deal calmly with challenging situations
- Strong written and verbal communication skills
- Experience using handheld devices or mobile technology
- Ability to work independently and as part of a team
- Willingness to work outdoors in all weather conditions
- Flexibility to work shift patterns including evenings, weekends, nights and bank holidays
- Fully onsite role
- Council vehicle provided for operational duties
- Public transport is not suitable for operational patrol duties
- Full uniform and equipment provided
- Compliance checks including DVLA verification required
- Physically demanding role requiring regular walking and outdoor work
This is an excellent opportunity to join a well-established organisation delivering essential services to local communities. You will gain valuable enforcement experience while working within a supportive operational team.
Apply Now for the Civil Enforcement Officer role.
Frontline Parking Enforcement Officer (Outdoor Shifts) in London employer: Energy Jobline ZR
Join a reputable housing provider as a Frontline Parking Enforcement Officer, where you will be part of a dedicated team committed to delivering essential services to local communities. Enjoy a supportive work culture that values professional development and offers opportunities for growth, all while working outdoors in a dynamic environment. With competitive pay and comprehensive training provided, this role is perfect for those seeking meaningful employment in a community-focused organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Frontline Parking Enforcement Officer (Outdoor Shifts) in London
✨Tip Number 1
Get to know the company! Research the housing provider and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Frontline Parking Enforcement Officer, you'll need to handle public enquiries and challenging situations. Role-play with a friend or family member to build your confidence!
✨Tip Number 3
Be ready for outdoor shifts! Since this role involves working in all weather conditions, make sure you’re prepared for the physical demands. Dress appropriately and stay fit to handle those patrols.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're keen on joining us at StudySmarter and ready to take on the challenge!
We think you need these skills to ace Frontline Parking Enforcement Officer (Outdoor Shifts) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service and enforcement roles. We want to see how your skills match the job description, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Keep it professional but let your personality come through.
Showcase Your Communication Skills:Since strong written and verbal communication is key for this role, make sure your application reflects that. Use clear language and check for any typos or errors – we want to see your attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Frontline Parking Enforcement Officer. Familiarise yourself with parking regulations, the use of handheld devices, and how to handle challenging situations. This knowledge will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with the public, be prepared to discuss your experience in customer-facing positions. Think of examples where you've successfully managed difficult situations or provided excellent service. This will highlight your ability to maintain professionalism under pressure.
✨Practice Your Communication Skills
Strong written and verbal communication skills are essential for this job. Before the interview, practice articulating your thoughts clearly and concisely. You might even want to rehearse common interview questions with a friend to ensure you're comfortable expressing yourself.
✨Dress for the Job
Even though this is an outdoor role, make sure to dress smartly for the interview. A professional appearance can make a great first impression. Consider wearing something that reflects the uniform style, as it shows you’re serious about the position and understand the nature of the work.