At a Glance
- Tasks: Lead the design and implementation of Dynamics 365 solutions for clients.
- Company: Join KPMG, a market-leading global firm with a dynamic culture.
- Benefits: Competitive salary, professional development, and opportunities to mentor others.
- Other info: Exciting opportunity for career growth and working with diverse teams.
- Why this job: Make a real impact in a rapidly developing business area with cutting-edge technology.
- Qualifications: Deep knowledge of Dynamics 365 and experience in CRM configuration.
The predicted salary is between 70000 - 90000 £ per year.
We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. The focus of this role will be on all presales activities around the Dynamics 365 platform as well as methodology diagnostics and high-level solution architecting. You will also contribute to proposal development and provide input in business development while mentoring junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that is KPMG Microsoft Business Solution.
Responsibilities
- The Solution Architect will lead the delivery of our Microsoft Dynamics 365 solutions.
- Be a champion for both technical and functional solutions across the Microsoft platform, driving the adoption of new features and technology.
- Have an exceptional understanding of Dynamics 365 technical and functional capabilities.
- Lead the design and development of sector specific templates to enhance the out of the box Dynamics 365 functionality, giving KPMG a unique selling point and also a resalable asset.
- Be responsible for ensuring our pre-sales engagements are delivered with the same rigour and attention to detail as our client engagements.
- Define training needs within the team and coach other team members.
- Deliver all consultancy according to the KPMG Project Methodology, ensuring that all software applications are implemented successfully according to the project plan.
- Meet and exceed customer expectations of business knowledge, skills and behaviour.
- Identify business/project risk and mitigate or communicate as necessary.
- Ensure progress updates are communicated to relevant parties both formally and informally.
- Identify practice development activities and help in defining how these will be delivered.
- Carry out additional duties as may occur from time to time as instructed and agreed by Directors.
- In all activities, ensure timely completion of internal processes and mandatory training.
- Represent KPMG Microsoft Business Solutions in a professional and positive manner at all times.
Requirements
- Deep and broad knowledge of technical capabilities of Dynamics 365, including appropriate certification.
- Must be able to show good knowledge of practices for Dynamics 365.
- Deep understanding of Azure and cloud technologies, .Net development and PowerBI.
- Broad understanding of software development lifecycle, development management, release management, data migrations, cut-over planning and early live support.
- Broad knowledge of functional capabilities of Microsoft Dynamics 365 for Customer Engagement – including core solution of Accounts, Contact and Activity management and at least one of the following: Sales Management, Marketing automation, Project Services Automation, Customer Service Management, Field Services.
- Demonstrable knowledge of capabilities of the supporting software in the Microsoft stack (certification is a positive), including: Azure SQL / SQL Server, PowerApps, LogicApps, Flow and Common Data Service, Visual Studio Team Service.
- Knowledge of best practices for working with offshore teams.
- Experience of Agile Methodology.
- Certification in TOGAF or Zachman Framework would be beneficial.
- Knowledge of other Marketing products are desirable – Click Dimension or Adobe Marketing Cloud.
- Microsoft Dynamics CRM Certifications (CRM, 2013, 2015, 2016, 365) are desirable.
- Graduate from a top University.
- A relevant degree within a computational or business discipline.
- Minimum 4 years hands-on proven functional experience in CRM configuration, standard customisation, standard workflows, dashboards, forms, views and standard reports development is a must.
Experience and Background
- Expertise in providing both out of the box and development solutions in a Microsoft Dynamics 365 environment; Extensive experience as CRM consultant.
- Ability to lead engagements and present to the C-Suite stakeholders.
- Experience with Dynamics 365 in a Lead Design Consulting role.
- Experience of large scale CRM implementations.
- Adept at Business Requirement Analysis with a focus on reducing development effort and simplifying delivery.
- Pre-sales experience.
- Excellent presentation and demonstration skills.
- Business process mapping, modelling and documentation knowledge.
- Experience of mentoring junior and offshore staff.
Dynamics 365 for Customer Engagement Solution Architect in Greater London employer: Energy Jobline ZR
KPMG Microsoft Business Solutions is an exceptional employer, offering a dynamic work environment in Greater London where innovation and collaboration thrive. Employees benefit from extensive professional development opportunities, a supportive culture that encourages mentorship, and the chance to work on cutting-edge Dynamics 365 solutions within a globally recognised firm. With a focus on employee growth and a commitment to excellence, KPMG provides a rewarding career path for those looking to make a significant impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Dynamics 365 for Customer Engagement Solution Architect in Greater London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Energy Jobline ZR values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Energy Jobline ZR might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Energy Jobline ZR!
✨Direct Apply to Energy Jobline ZR
Let's not forget to apply directly through the Energy Jobline ZR website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Dynamics 365 for Customer Engagement Solution Architect in Greater London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Energy Jobline ZR.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Energy Jobline ZR. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Energy Jobline ZR
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
