Arabic-Speaking Project Coordinator [212053] in London

Job Description

Aquent is proud to partner with a market leader in innovative enterprise software, a company revolutionizing corporate learning through advanced technology. This organization is dedicated to empowering global businesses by providing cutting-edge solutions that transform learning and development initiatives. Your work will directly contribute to the success of global organizations, making a tangible impact on their learning and development initiatives.

About the Opportunity

Are you ready to be at the forefront of client success, driving the implementation and adoption of transformative learning solutions? This is an exhilarating opportunity to step into a pivotal role where youll be the crucial link between our enterprise partners and internal development teams. Youll not only manage critical account implementations and facilitate successful platform rollouts but also directly shape client experiences, ensuring they maximize the value of their investment. Your impact will be immediate and far-reaching, contributing directly to the growth of a globally recognized technology leader!

What You'll Do

• Serve as the primary operational contact for both Arabic and English-speaking enterprise accounts, building strong relationships.
• Lead client kick-offs, conduct personalized onboarding sessions, and strategically structure learning program rollouts.
• Efficiently manage asynchronous technical troubleshooting, including logging bugs, collecting diagnostic information, and resolving setup issues within strict response timeframes.
• Work a Sunday through Thursday schedule to align seamlessly with the operational days of our regional clients.
• Track project deliverables using various project management tools and analyze fundamental platform adoption metrics to inform strategy.

What You'll Bring

• Native-level fluency in Arabic and professional fluency in English, enabling seamless communication with diverse clients.
• A minimum of 2 years of B2B client-facing experience in project management, customer success, or technical support roles within a SaaS environment.
• Demonstrated hands-on proficiency with project tracking tools such as Jira, Monday.com, Asana, Trello, or Notion.
• Exceptional asynchronous communication skills and a proven ability to work independently and proactively.
• Availability to work a SundayThursday shift pattern and a notice period of 2 weeks or less.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the worlds biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, , , , , , , , veteran status, and other legally protected characteristics. Were about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

Client Description

Our Client is an American on-demand software vendor that specialises in applications for HR, finance and planning. Having designed for government agencies, educational institutions, and some of the worlds largest corporations, they set themselves apart from their competitors as the only ones seamlessly integrating modern and futuristic developments into their existing systems.

Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, or neurodivergence.

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