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- Tasks: Build long-term client relationships and drive insights for enterprise success.
- Company: Innovative SaaS scale-up transforming customer feedback into actionable insights.
- Benefits: Competitive salary, strong commission, training, and 24 days leave.
- Other info: Opportunities for rapid progression and regular team socials.
- Why this job: Join a fast-growing team and make a real impact on global brands.
- Qualifications: Experience in Customer Success, strong communication, and analytical skills.
The predicted salary is between 80000 - 100000 £ per year.
£80,000-100,000 base + strong commission structure
Southwark, Hybrid
Harnham has partnered with an innovative SaaS scale-up using advanced text analytics to help global brands understand why their customers think, feel and behave the way they do. Their platform turns customer feedback, surveys and social media data into actionable insights that drive smarter business decisions.
As they continue to grow, they’re looking for a Senior Customer Success Manager to join the team and play a key role in delivering real impact for enterprise clients across industries.
The Role
- As Account Director, Sales Project Management, you’ll build long-term relationships with clients, helping them extract maximum value from the platform and uncover meaningful insights that inform strategy and performance.
- Act as the main contact for a portfolio of enterprise clients, guiding them from onboarding through renewal.
- Translate client goals into clear research briefs and actionable recommendations.
- Present findings confidently to senior stakeholders, showcasing the commercial impact of insights.
- Collaborate closely with Product, Data and Sales teams to ensure seamless client delivery.
- Identify opportunities for account growth through upsell and cross-sell initiatives.
- Lead QBRs, roadmap sessions, and data-driven discussions with clients.
What We’re Looking For
- Experience in Customer Success CX, ideally within SaaS or CRM systems.
- Sales methodologies tools such as SPIN or MEDDICC.
- Skilled communicator and presenter, able to distil complex insights into clear client stories.
- Strong analytical mindset with a passion for solving problems and finding meaning in data.
- Proven ability to manage multiple enterprise relationships simultaneously.
- Commercially savvy, with a track record of driving retention and growth.
- Curious, proactive, and collaborative — someone who thrives in a fast-growing, innovative environment.
What’s on Offer
- £100,000 base + strong commission structure.
- Ongoing training and development from day one.
- Opportunities for rapid progression — internal promotion is encouraged.
- 24 days annual leave + bank holidays.
- Regular team socials and company events.
- Tech Scheme & Cycle to Work benefits.
- Employee wellbeing support and learning academy.
If interested apply below or send your CV to.
Account Director, Sales Project Management in London employer: Energy Jobline ZR
Contact Detail:
Energy Jobline ZR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director, Sales Project Management in London
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn. Ask them about their experiences and any tips they might have for your application. It’s a great way to get insider info and show your genuine interest.
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and successes. This will help you tailor your answers and demonstrate how you can add value as an Account Director. Plus, it shows you’re really invested in their mission!
✨Tip Number 3
Practice your presentation skills! As a skilled communicator, you’ll need to present findings confidently. Grab a friend or use a mirror to rehearse how you’d showcase insights to senior stakeholders. The more comfortable you are, the better you'll perform.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance of landing that dream job!
We think you need these skills to ace Account Director, Sales Project Management in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Director, Sales Project Management. Highlight your experience in Customer Success and any relevant SaaS or CRM systems you've worked with. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've built long-term client relationships and driven growth in previous positions. We love a good story!
Showcase Your Communication Skills: As a skilled communicator, it's important to demonstrate this in your application. Use clear and concise language, and make sure to present your insights in a way that’s easy to understand. Remember, we’re looking for someone who can distil complex information into clear client stories.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join our innovative team!
How to prepare for a job interview at Energy Jobline ZR
✨Know the Company Inside Out
Before your interview, dive deep into the company’s mission, values, and recent achievements. Understanding their innovative SaaS platform and how it helps clients will show your genuine interest and help you connect your experience to their needs.
✨Prepare Your Success Stories
Think of specific examples from your past roles that highlight your skills in customer success and sales project management. Be ready to discuss how you've built relationships, driven retention, and identified growth opportunities, as these are key aspects of the role.
✨Master the Art of Presentation
Since you'll be presenting findings to senior stakeholders, practice distilling complex insights into clear, impactful stories. Use visuals if possible, and rehearse how you would showcase the commercial impact of insights to make a lasting impression.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your curiosity about the role and the company. Inquire about their approach to client onboarding, how they measure success, or what challenges they face in the current market. This shows you're proactive and genuinely interested in contributing to their success.