At a Glance
- Tasks: Lead and improve customer operations, ensuring accurate orders and delivery readiness.
- Company: FRC Group is dedicated to ending furniture poverty through impactful customer service.
- Benefits: Work in Liverpool (Speke) with a focus on operational excellence and service quality.
- Other info: Key role in driving service quality and operational performance.
- Why this job: Join a mission-driven team committed to making a difference in the community.
- Qualifications: Strong operational leadership experience and a track record in customer service improvement required.
The predicted salary is between 30000 - 40000 £ per year.
FRC Group is seeking a Customer Operations Manager in Liverpool (Speke). This role will lead and improve customer operations, ensuring orders are accurate and delivery-ready.
The ideal candidate will have strong operational leadership experience, with a track record in customer service improvement. A commitment to our mission of ending furniture poverty is essential, and you will play a key role in driving service quality and operational performance.
Customer Operations Leader: Drive Excellence & Automation in Liverpool employer: Energy Jobline ZR
FRC Group operates in Liverpool (Speke) and focuses on ending furniture poverty. The team is dedicated to improving customer service and operational performance, making a real impact in the community.
We think you need these skills to ace Customer Operations Leader: Drive Excellence & Automation in Liverpool
Operational Leadership
Customer Service Improvement
Service Quality Management
Performance Management
Order Accuracy
Delivery Readiness
Process Improvement
