At a Glance
- Tasks: Lead technical support and training for stairlift partners across the region.
- Company: Join a well-established stairlift manufacturer with a focus on innovation.
- Benefits: Enjoy a competitive salary, bonus, and career development opportunities.
- Other info: Dynamic role with travel across the Midlands to Yorkshire.
- Why this job: Make a real impact by improving partner performance and product knowledge.
- Qualifications: Experience in technical support and strong knowledge of stairlifts required.
The predicted salary is between 50000 - 60000 £ per year.
Job Description Stairlift Technical Manager Stairlift Industry, Technical Support, Technical Support Manager, Stairlift Manager Leeds, West
Yorkshire
Benefits: Career development, ongoing product training, senior regional responsibility and the opportunity to influence partner performance and growth Marmon Lift Recruitment is seeking an experienced Stairlift Technical Manager to join a well-established stairlift manufacturer in a senior, field-based position.
Acting as deputy to the Head of Region, you will combine technical support, partner training and commercial awareness to improve product knowledge, installation standards and partner confidence across your assigned region.
You'll manage a patch from the Midlands to Yorkshire, with an occasional requirement to meet partners in other regions.
This is an excellent opportunity for a stairlift professional who enjoys developing people, resolving complex technical issues and building strong relationships.
You will serve as the key link between external partners and internal Sales, Technical Support, Training, CAD, Quality, Production and Planning teams.
Commutable from: Leeds, Bradford, Wakefield, Barnsley, Doncaster, Sheffield, Rotherham, Huddersfield, Shipley, Keighley, Halifax, and surrounding areas.
Key Responsibilities
- Deliver regional training plans based on partner needs and recurring technical issues.
- Onboard new partners with product training, technical guidance and first-order support.
- Coach partner engineers, surveyors and sales teams to improve product knowledge and performance.
- Provide field-based technical support and diagnose installation, survey and product issues.
- Manage complex partner cases through to resolution, coordinating with internal teams.
- Support partner reviews, development plans and regional sales objectives.
- Improve right-first-time survey and installation outcomes through targeted training.
- Maintain accurate records of visits, training, technical cases and follow-up actions.
- Support the rollout of new products, software updates and technical guidance.
Requirements
- Experience within technical support, field training, B2B sales or a partner-facing technical role
- Strong technical knowledge of stairlifts, mobility equipment, access products or similar equipment.
- Experience delivering technical training, coaching or practical guidance.
- Proven ability to manage escalated customer or partner issues through to resolution.
- Strong commercial awareness with the ability to support sales while making evidence-based technical decisions.
- Confident communication, organisation, analytical and problem-solving skills.
- Stairlift surveying, installation, servicing or fault-finding experience - Desirable
- Experience working with a partner or distributor network - Desirable
- Formal technical, engineering, training or coaching qualification - Desirable
- Comfortable travelling regularly to visit partners throughout the assigned region.
- #J-18808-Ljbffr
Stairlift Technical Manager in Leeds employer: Energy Jobline ZR
Energy Jobline ZR is an excellent employer for Structural Engineers, offering a vibrant work culture in the heart of Shoreditch. With a focus on innovation and collaboration, employees benefit from competitive salaries, professional development opportunities, and the chance to work on exciting projects from concept to completion within a supportive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Stairlift Technical Manager in Leeds
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We think you need these skills to ace Stairlift Technical Manager in Leeds
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Stairlift Technical Manager in Leeds, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Energy Jobline ZR a clear picture of the value you can bring.
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Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Energy Jobline ZR
✨Brush Up on Core Engineering Principles
Before heading into the interview with Energy Jobline ZR, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Energy Jobline ZR want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
