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- Tasks: Engage with clients and manage data while achieving targets in a supportive team.
- Company: Join a leading company in the conveyancing sector with over 20 years of experience.
- Benefits: Enjoy 33 days holiday, hybrid working, and a competitive salary with health benefits.
- Other info: Full training provided, with clear career progression opportunities.
- Why this job: Kickstart your career in a fun environment that values your growth and wellbeing.
- Qualifications: No legal experience needed; just bring enthusiasm and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Jo Holdsworth Recruitment are delighted to be partnering with a successful and forward‑thinking company in Leeds City Centre who are looking to welcome a Legal Assistant to their friendly and supportive team on a full‑time, permanent basis. Whether you’re starting your career, returning to work after a break, or ready for a fresh new challenge, this is an excellent opportunity to join a company that truly values its people and supports career development.
What’s in it for you?
- Permanent, full‑time role – Monday to Friday, 9:00am–5:30pm
- Hybrid working available – flexibility once training is complete
- Modern offices – close to excellent transport links
- Smart‑casual dress code – every day, not just Fridays
- 33 days holiday (including bank holidays) – increasing with service, plus the option to buy additional holidays and an extra day off on your birthday!
- Competitive salary and benefits package including private health insurance, life assurance, matched pension scheme and salary sacrifice options.
- Career Development/ clear career progression opportunities
- In house training and development
- A fun and friendly working environment
- Regular social and charity events
- The ability to join a market leading company trusted by over 1 million customers
About the Company
With over 20 years of experience and a global reach, this organisation is a major player in the conveyancing and remortgage sector, helping to arrange around one in every four remortgages in the UK. They are recognised for their excellent customer service and innovative use of technology, and pride themselves on creating a positive and supportive working environment. You’ll be joining a friendly and hardworking team where colleagues support one another, and employee wellbeing is genuinely valued — making it an excellent place to build a long‑term career.
About the Role – No Legal Experience Required!
This role is ideal for someone with strong attention to detail, good organisation skills, and an interest in working with data and customers. If you have experience in administration, customer service, or another office‑based role, this could be your next step. Full training will be provided, including guidance on systems such as the Land Registry portal, so no legal experience is required.
Key Responsibilities
- Telephone liaison with the client, borrowers and other external parties
- Work towards the achievement of monthly completions targets whilst maintaining high quality standards
- Identify and take ownership of potential problems, reporting the problem to your Team Leader
- Ensure that all inbound and outbound correspondence, telephone calls, faxes and emails are actioned to agreed service standards and to a highly professional level
- Update of case manager computer systems
- Correctly interpret redemption statements and search results
- Setting up files for completion
What We’re Looking For
You don’t need a legal background — just bring your enthusiasm, attention to detail, and willingness to learn. Ideally, you will have:
- Good communication and customer service skills
- Strong data input and organisational skills
- The ability to work both independently and as part of a team
- Experience working to deadlines in a busy environment
- Previous administration, customer service, or office experience is helpful but not essential
Customer Service Representative in Leeds employer: Energy Jobline ZR
Contact Detail:
Energy Jobline ZR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Leeds
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at the company. A personal connection can make all the difference in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their values and think about how you can contribute to their friendly and supportive environment. This will help you stand out as a candidate who truly fits in.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and attention to detail, as these are key for the role. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service Representative in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any customer service or administrative roles you've had, even if they weren't in a legal setting. We want to see how you can bring your unique background to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you're excited about joining us and how your skills align with what we're looking for. Keep it friendly and professional!
Show Off Your Attention to Detail: Since this role requires strong attention to detail, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work, and this is a great way to show it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Energy Jobline ZR
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them stand out in the conveyancing and remortgage sector. This will not only help you answer questions more effectively but also show your genuine interest in joining their team.
✨Showcase Your Skills
Even if you don’t have legal experience, highlight your customer service and organisational skills. Prepare examples from your previous roles where you demonstrated attention to detail or problem-solving abilities. This will help the interviewer see how your background aligns with their needs.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and career development opportunities. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into whether this is the right fit for you.
✨Practice Makes Perfect
Rehearse common interview questions and answers with a friend or in front of a mirror. Focus on articulating your thoughts clearly and confidently. The more comfortable you are with your responses, the better you'll perform during the actual interview.